Nisma Wyssam Email and Phone Number

Sales growth:• Drove business growth in the uniform segment of the company by focusing in the education sector. Resulted incontacting100 schools out of which 20% proceeded with an order of 2000 units of uniforms which generated $20,000 of revenue that same month.Market growth:• Managed to drive focus on the uniform business, by bringing an average of 3 new customers per month which increased the sales by 15% in the first quarter.Budget management:• Managed to tackle increase of customer orders by outsourcing 20% orders into local factories in Ajman instead of Bangladesh, and gained 2 days per week, which saved the company $27,000 in 2015 of shipping costs.Business support:• Implemented a better practice to give customers a clear quotation and price list that saved 3 days a week of extra communication between the company and the customer

Telesales:• In the first 2 weeks I brought 4 customers, by mid July, generated 6 referrals, I have increased my total customer to 15 by August.Customer satisfaction:• Drove inbound calls, by reaching out to customers through thank you letters that allowed us to be more competitive by sharing our catalogs and discounts

• Conducting research on the source of income and livelihood of the citizens of MDE, Tsoudjini, Comoros islands, consisting of a 30 pages survey per household.• Playing the role of translator for the Mauritian delegates conducting research• Driving market growth in emerging countries• This research aimed to collect statistical data to re-sell to other firms.