Nissa Henslee Email & Phone Number

Remote: Idaho

San Jose + Remote

• Responsible for Adobe’s worldwide email delivery platform, vendor management, processes and deliverability supporting 1B+ annual email volume. • Work with various Adobe product stakeholder to enable technical integrations to add or enhance functionality of marketing technologies and processes.• Liaison with Marketing stakeholders and Executives to gather requirements and work with technical teams to solution needs.• Lead for 3 platform migrations across all regions, 4+ vendor migrations, process oversight and documentation for batched and triggered email programs• Remediated >10 major email deliverability issues, and provided ongoing support for various transactional, legal and Marketing-related initiatives. • Participated in several major Marketing conference speaking engagements as email delivery expert.

Greater Seattle Area

• Responsible for client services engagements for 30+ clients with a team of 20 client service personnel. Client retention rate of 100% for 10 years and oversaw a growth of 600% throughout tenure. • Provided sales support for client acquisition resulting in 25+ major client engagements.• Worked with clients such as Toyota, Sony Playstation and Hyatt to develop their very first dynamic email programs resulting in reduction of resources required for program development and 30x email engagement rates due to personalization of content. • Managed client authentication and deliverability across multiple lines of business from pharmaceutical to retail. • Provided ongoing strategic support, account oversight, and continual best practice and optimization expertise. • Responsible for developing and maintaining Omnicom partner agency relationships with BBDO, DDB, Rapp Collins, Javelin Direct, Direct Partners, TargetBase, ECI, STAR Marketing, etc.

Ba, Ed, Education

Portrait Photography

Education record