Deduction Lead Analyst – Order To Cash
- Team Lead of 20+ international deduction analysts; Subject Matter Expert responsible for fielding process related questions, ensure deductions were processed accurately and before deadlines
- Managed and tracked all grocery deductions and compliance; Researched deductions with errors and coached international team on how to process/resolve
- Received recognition for 24 consecutive months of no write offs for major hygiene, health & nutrition client with SLA of 60 days
- Coordinated and led team meetings to disseminate company information, objectives, and client news
- Oversaw the reporting and clearing of all deductions, audits and paybacks for clients
- Weekly review and management of deduction status reports for assigned divisions and clients