Nitant Satghare Email & Phone Number

Morrisville, North Carolina, United States

• Skillfully crafting a variety of beverages, demonstrating expertise as a mixologist to meet patrons' preferences and exceed their expectations.• Collaborating seamlessly with wait staff and other team members to ensure smooth operations and timely service, contributing to a positive work environment.• Maintain a high level of adaptability, and staying informed about new drink recipes, trends, and customer preferences to enhance the overall customer experience.• Prioritize the health and safety of patrons and colleagues by adhering to sanitation guidelines, responsibly managing alcohol service, and promoting a healthy environment for all.

Durham, North Carolina, United States

• Welcoming guests warmly upon arrival, providing detailed information about room options, rates, and available amenities, while verifying and securely handling payment transactions.• Collaborating closely with housekeeping staff to uphold high standards of cleanliness and presentation in guest rooms, ensuring a comfortable and inviting atmosphere throughout the hotel.• Utilizing hotel reservation softwares, including SynXis, to handle online and phone reservations effectively, while also demonstrating familiarity with travel planning platforms such as Booking.com, Expedia, Park, Sleep & Fly; Agoda and TripAdvisor.• Demonstrating exceptional customer service skills by promptly addressing guest inquiries, complaints, and requests, maintaining a professional demeanor at all times to enhance guest satisfaction.

Morrisville, North Carolina, United States

• Sold 1500+ packages of AAA solutions, accumulating to $85,000 of the annual company revenue. • Contributed to 15% of the total business generated by the inbound sales department. • Exceeded performance goals, including product sales and call handling metrics, while ensuring quality control for customer orders. • Ensured customer success by communicating the customer feedback to higher management to improve future promotions and programs.

Gainesville, Virginia, United States

• Generated $2,500+ in ticket sales per independent event. • Oversaw delegate registrations and addressed all queries at priority. • Promoted the event utilizing various channels, including cold reach outs, flyers and social media engagement. • Managed payouts for partner vendors for the conducted events.

Raleigh, North Carolina, United States

• Consistently delivered exceptional customer service, surpassing expectations, and maintaining high satisfaction scores throughout tenure.• Built strong interpersonal relationships through effective communication and active listening, collaborating with diverse stakeholders to promptly resolve issues and ensure outstanding service and established a bartender training program that improved customer service scores by 45%.• Successfully led and managed teams of more than 20 staff members in a fast-paced hospitality environment, driving productivity, fostering a positive work culture, and ensuring high service standards that increased repeat customer service.• Demonstrated quick thinking and effective decision-making skills in resolving guest complaints and operational challenges, implementing innovative solutions to enhance guest experiences and streamline processes.

Morrisville, North Carolina, United States

• Mapped the performance of the product and service categories and provided support with the development of the performance and management reporting.• Ran monthly financial reports using the management reporting system. • Consolidated data to support with the management of the daily, weekly, monthly, and quarterly reporting activities. • Interacted cross functionally with the global teams to provide requested information and share feedback on key areas of improvement.

Raleigh-Durham, North Carolina Area

• Reached out to potential clients by utilizing mailings and phone solicitation; making presentations to groups at company-sponsored gatherings; speaking publicly to community groups on the subject of financial well-being.• Successfully sold various insurance policies to both businesses and individuals. • Exceeded financial objectives of clients by assessing their risk tolerance and understanding their investment goals. • Increased the referral business by over 5% using different techniques, including cold calls, referral based incentives and conducting social events for networking purpose.

Raleigh-Durham, North Carolina Area

• Demonstrated the highest quality of customer satisfaction by increasing positive feedback by 30% based on the feedback surveys. • Enhanced the sales of daily specials and signature dishes by 10% by creating word of mouth and promoting products exclusively. • Cut down on meal preparations times significantly by taking and placing all orders at once. • Earned the “Best Food Runner” award twice.

Bachelor Of Business Administration - Bba, Hospitality Management & Tourism, Current Gpa: 3.75/4

Activities and Societies: Tourism and Hospitality (STH) Club, ETA Sigma Delta - International Hospitality Management Honors Society.

Bachelor Of Business Administration - Bba, Accounting And Finance, Gpa 3.5/4

Activities and Societies: Delta Sigma Pi, Alpha Kappa Psi, Business Analytics Association of UNCG

Bachelor Of Business Administration - Bba, Accounting And Finance, Gpa 3.5/4

Activities and Societies: 49ers Cricket Club, Beta Alpha Psi, Alpha Kappa Psi, Film Club, Triveni (Indian Students at UNCC)

Associate Of Science - As, Accounting And Finance, Gpa 3.5/4

High School Diploma, Gpa 3.5/4

Activities and Societies: DECA, FBLA (Future Business Leaders of America), French Club,