Nitin Arora Email & Phone Number

Boston, Massachusetts, Us

1. As North America Financial Services Industry Delivery Lead, responsible for delivering successful outcomes across all financial services engagements in US and Canada.2. As program manager, leading marketing initiative and technology upgrade for a multi-year road-map for a leading Boston based asset manager. Program is in-flight, has multi-million yearly budget, with around 80+ cross-functional, cross-geo and cross-organization teams. Successfully adopted Agile Scrum framework for delivery. Introduced and implemented multi-year roadmap planning and budgeting processes and tools, as well as Jira best practices.3. As program manager, successfully managed and delivered a multi-year program with 65+ globally distributed team, from concept to deployment and steady-state, for development of the equities and derivatives trading order management system at a leading institutional asset management client.4. Concurrently managed a successful book of business for Sapient Consulting engagements at the client's trading and compliance division.5. Established PMO to push for adoption and consistency of project management tools and best practices

Bangalore, Karnataka, In

1. Program manager for development of back-office Cash Availability system at Fidelity. The program was a multi-year, cross-team initiative involving multiple third-party custodian stakeholders 2. Business and Engagement Manager for Infosys’ engagements at FMR Co, FPCMS, FeB, FCM & FOS business units at Fidelity. More than doubled portfolio revenue at FMRCo from 1.5M in '07 to 5M+ in '08. Managed P&L responsibility for $9-10M yearly revenue

Bangalore, Karnataka, In

Managed offshore delivery of Defined Benefits program at Fidelity1. Managed projects with yearly revenue of $8M+ and team of 145 people spanning across multiple cross-functional units at Infosys.2. Program managed concurrent end user defined benefits implementation spanning across development, maintenance, production support and QA. Development spanned across five different functional areas (and technologies)3. Tasks and responsibilities included resource allocations and movements across projects, defining and reviewing qualitative and quantitative goals, process improvements, risk management, contract negotiation and renewal, program finance, client liaison and resource management (including induction and termination, promotion recommendations, training and visa planning)4. Managed adherence to Infosys’ operational metrics including operating margin, resource utilization, onshore- offshore mix, role ratios, and visa utilization.Achievements1. Introduced “Client Centric” operating model to improve overall utilization, quality, communication flow and reduce client context switching2. Improved overall cost of quality by reducing UAT defects through Six Sigma process. Overall cost reduction was USD 140k/ year in development costs with significant reduction in production incidents

Bangalore, Karnataka, In

Responsible for measuring and reporting operational metrics including project and team statistics, financial information including revenue, productivity, margins, forecasting, invoicing and account receivables for a large financial services account. Member of RFI / RFP response team for Infosys’ Banking and Capital markets (BCM) unit. Activities included proposal creation, defining technical solutions and contract development (MSA / SoW creation and reviews).

Bangalore, Karnataka, In

Managed a team for development and maintenance of a portfolio consisting of around 12 applications for Capital Markets unit of a large financial services clientConsulted Washington Mutual on reducing its application maintenance costs by defining a Global Delivery Model roadmap for its application portfolioProvided process / technical consultancy to Institutional Shareholder Services (ISS) for creation of Global Proxy System to serve its growing domestic and international client base

Bangalore, Karnataka, In

Technical Specialist for development of InterPay Inc’s (now Paychex Inc) internet based payroll management application. Responsibilities included technology prototyping and selection, architecting technical components, capacity planning, performance evaluation and eventual deployment of technology infrastructure, including client interaction and co-oedinationAchievementFirst engagement within Infosys to leverage Microsoft’s Application Center 2000 (AC2K) Server in managing web server and component load balancing

Bangalore, Karnataka, In

Worked within Infosys’ SETLabs unit (Infosys’ Software Engineering and Technology Labs) as part of Infosys’ .NET Excellence Team to develop internal expertise in upcoming Microsoft’s .NET technologyAchievements1. Developed BizTalk Server 2000 learning material including papers and prototypes for internal consumption within Infosys2. Conducted road-shows, including presentation on Microsoft.NET to around 300 university educators from Karnataka state

Bangalore, Karnataka, In

Participated in complete SDLC process from requirements definition to user-acceptance in a waterfall based development and maintenance project for General Electric Industrial Systems at Plainville, CT. Worked in various progressive roles from developer, analyst, onsite coordinator and offshore lead