Nita S. Email & Phone Number

Sydney, Nsw, Au

Ultimo, New South Wales, Australia

Sydney Greater West Region

Responsible for managing operations of WFA contract in SGW, supporting team of Managers and consultants to ensure clients are the core focus of everything we do and that they are afforded every opportunity to succeed in their employment goals.Achievements & Key Responsibilities:• Successfully launched and managed the WFA contract in July 2022 for SGW region, establishing new sites and recruiting staff, while overseeing capex for the region.• Provided value based leadership to Service Managers and indirect reports and managed a team of Pre-Employment facilitators addressing vocational and non-vocational barriers to employment, offering mentoring to clients.• Achieved and maintained Strong Performance ratings whilst consistently exceeding financial budgets per quarter.• Developed and executed Regional Strategic Plans in collaboration with other program Regional Managers and EEM’s• Initiated and strengthened strategic relationships with local job providers, The Department of Employment and Workplace Relations, and Tier one employers and other RTO’s.

Managed jobactive contract for Chatswood and Ryde and opened the newly contracted DES (DMS and ESS) Employment Services branch (Liverpool) in July 2018. Promoted to Manager of Ability Options’ largest DES site (Mt Druitt) in October 2018, successfully managing a team of 25 and generating a high volume of placements, outcomes and financial turnover.

Sydney, New South Wales, Australia

Responsible for daily operations, budgets, management and support of all staff and teams and external relationships in the assigned area.Oversee operations for the allocated site– day to day management of all 16 direct reports.Lead, engage and mentor team to drive performance outcomes.Evaluate performance and develop plans where required.Achievements & Key Responsibilities:Improved employee engagement in the Mount Druitt branch, transforming the culture by creating a clear structure, introducing time management strategies and holding employees accountable for performance.Generate revenue - By coaching team on effective prospecting and lead development strategies.Optimised service levels - Developed and implemented strategies that improved customer satisfaction by minimising delays in service delivery while providing leadership and direction to ensure a team of Employment Advisors achieved all KPIs and budget targets.Increased customer service - Built strong relationships and partnered with leading recruitment services, community organisations and the Department of Human Services (DHS) which led to increased business and long-term relationships.Improved efficiency - Contributed to the development of internal policies and procedures, including streamlining procedures to reduce business risks in line with ISO certifications.Completed management analysis and reporting - Shared knowledge across the region on current best practice and industry trends, forecasting results for branch revenue and quality/compliance indicators.

Sydney, Australia

An effective and driven Manager that thrives on challenges, with - Whatever it takes to get the job done - attitude I support, lead and manage teams to get the best out of them. I am responsible for managing and leading 5 Jobactive Employment Service offices in North Sydney. A Manager with an excellent understanding of employment services contracts, contractual obligations and continually look for innovative ways to improve processes in order to influence decision makers and enhance and optimize business performance.

Blacktown

Reported directly to the Business Manager with responsibility for leading and managing staff performance and providing guidance to improve site performance across all contracts.Key Achievements & Responsibilities:• Improved site performance. Led a team of consultants to create a 5-star Employment Services site, including managed the accounts of large employers and other accounts to generate repeat business.• Supervised and developed a team of 14 staff. Provided coaching and mentoring to ensure team members were fully supported in all aspects of their role and learning and development needs were addressed. Conducted recruitment and selection activities in consultation with HR and the Regional Manager to build high performing teams.• Assumed the role of Business Manager as required. Managed and mentored staff, including reporting on daily activities, staff issues and customer complaints.• Prepared and supported Departmental Audits. Monitored and audited compliance in relation to participant files and the quality of service provided to them, ensuring all client information, case file notes and other documentation were accurate, relevant and remained confidential.

Bengaluru Area, India

• Handling end to end process of recruitment life cycle. Sourcing resumes from various job portals like (Naukri.com, Monster.com, TimesJobs.com) and through networking sites as LinkedIn, Social media, and through references, along with internal database of the company.• Receive and record job specifications from client/hiring manager's in the company's database including salary & benefit details, employment terms and conditions.• Scheduling interview processes, offer roll-out and paperwork of the respective candidates and follow ups on background checks and reference checks.• Account management of various clients. Handling all the requirements of the respective client, interacting with hiring managers and VMO's (vendor management organizers)• Expertise with MS-Office Suite, successfully placed administrative to senior level candidates for contract, Contract-to-hire, Full time and Part time positions.• Worked as an individual contributor as well as in team environment.

Executive-Mba -Master Of Business Administration, Business, Management, Marketing, And Related Support Services

Certificate Iv Human Resource Management, Human Resources Management And Services