- Making reservation- Providing professional service to the guest from check-in through check out- Assigning rooms and taking care of administrative duties- Being a source of information to guests such as tourist attraction advice - Accommodating general and unique requests- Coordinating with bell service and staff management- Resolving problems and dealing with conflict with disappointed guests

- Be responsible for providing the professional services of food to the guests including interact and greet the guests- Be responsible to delivery food and drink to the guest cabin Wheelchair assistant

- Be responsible for providing the professional services to the guests including making reservations, doing cashier, serving food- Review all reservations for each shift, and assign suitable tables- Answer the phone call including the restaurant promotion and being a source of information