• Implemented Cloud Optimization techniques, reducing cloud deployment time by 30% and increasing team productivity by 25% through efficient IaaS, PaaS and Database profile management.• Enhanced System Performance by 15% and reduced cloud-related issues by 40% with targeted technical guidance.• Achieved a 30% reduction in cloud expenses by deploying comprehensive Cost Control strategies, leading to improved ROI.• Resolved Profile deployment app related issues during preparation and installation issue for IaaS, PaaS & Database profile in PROD, UAT and DEV also providing RCA to address these challenges.• Performed Migration, patching, profile retirement, conducting pre /post-release sanity checks on Cloud servers, adding profile properties also allocating additional resources to app based upon classified requirement.• Strengthened system security and integrity through ERF Sync activities, Controller Release, and decommissioning of outdated profiles within designated maintenance window.• Remediated security vulnerabilities at both OS and application level, strengthening the overall security posture.• Addressed and resolved issues related to Splunk, AutoSys, One Agent, Illumino, and clockware/matrix services.• Utilized One Agent or Dynatrace for comprehensive event monitoring and proactive issue resolution.• Assisted in resolving customer escalations, efficiently handling incidents and collaborating seamlessly with cross-functional teams to ensure a swift vulnerability response.• Managed and optimized databases using SQL tools, performing CRUD operations, joins, and implementing backup and recovery procedures.• Resolved complex technical issues by conducting in-depth heap and thread dump analysis, boosting application performance.

• Optimized Infrastructure Management by leveraging Cloud Controller and servers Tomcat recycling to maximize system efficiency.• Implemented Alerts Suppression mode during planned activities within tools, minimizing disruptions and ensuring a smooth operational flow.• Facilitated seamless integration of web server mod clusters by validating and registering IaaS and PaaS VMs.• Orchestrated job execution by proactively managing tasks during weekends, ensuring uninterrupted operations and system stability.• Conducted thorough Health checks and performance assessments on both Production and Non-Production Servers, executing scripts, SOPs, and weekly procedures/checklists.