Plan, coordinate, and manage all business operations to achieve corporate goals and hit sales targets.Develop and implement business plan for profitability.Assist in budget preparation and expense management activities.Evaluate the effectiveness of marketing program and recommend improvements.Develop strategies to improve overall quality and productivity.Generate business, cost, and employee reports to management.Schedule regular team meetings to discuss about business updates, issues, and recommendations.Respond to employee concerns in timely manner.Provide direction and guidance to employees in their assigned job duties.Determine staffing requirements and ensure that office positions are filled promptly.Assist in employee recruitment, training, and performance evaluation, promotion and termination activities.Manage orientations and exit interviews for employees.Ensure that employees follow company policies and procedures.Manage administrative, logistical, human resources, and accounting services to support company operations.Managing relationships with clients and partners, and seek both short and long term new business opportunities.Address customer inquiries promptly and professionally and ensure customer satisfaction.Identify business opportunities with new and existing customers.Puts the clients first and acts as an ambassador for client excellence. Enhanced customer satisfaction by increasing accessibility, improving quality of customer interaction.Stays ahead of competitors by exploring new ways to grow business and better serve clients. Leverages the organisation to develop required client solutions through active involvement in product suite expansion and deliveryDevelop strategic sales plans with the available market data, competitors’ analysis and identify new potential project opportunitiesCombined experience in sales, marketing and business development