 A competent professional with nearly 6 years of experience in Data Analysis, MIS, Quality Assurance, process improvement.  Functional abilities in preparing & maintaining Daily Production Reports, MIS Reports, Dashboards and Monthly Business Reports for Analysis.  Interacting with the client and understanding the client requirement and creating tools in Access and Excel also analysing customer complaints and reducing/eliminating the complaints. Excellent analytical, Negotiation & Inter-personal skills with demonstrated communication and relationship management abilities. Coming up with innovative solutions, which can help in reduced manual work and increase automation to reduce the error probability. Co-ordinate in all process improvement initiatives with Process AM/Manager. A quick leaner with good analytical skills and strong decision making skills. A proactive and smart planner with competency in Data Analytics, and Business Analytics.