Nitesh Pandey Email & Phone Number

Bengaluru, KA, IN

Bengaluru, Karnataka, India

• Leading the business process strategy for HP, Building strong HP digital process architecture.
• Implementing SAP Signavio in HP to meet 100% digital process adoption.
• Implementing E2E Business Process Architecture.
• Supporting Digital adoption pilot for Lead to Cash & HP Finance.
• Program managing & strategizing SAP Signavio tool for HP’s one source of process truth.
• Quality Analyst and training business modelers on Signavio Tool.

Bengaluru, Karnataka, India

Ability to architect, visualize, cerate, plan execute Product Program at enterprise level, from the inception to implementation E2E.Enabling IT Process Transformations and leading the creation of Processes of the future.Supporting and leading key IT/non-IT Product design & management.Leader of the BPM Idea center of HP.Owner of HP CX Business Process.

Bengaluru Area, India

• Business Process Management / Business Architect and certifying Body for Sales Data Management.
• Managing MOC with Regions and Countries.
• Escalation management for Partners at Regional level.
• End to End Project Management and Implementation.
• E2E responsibility of transitioning and Transformations.
• To drive Compliance in the process.

Bangalore

• Managed a team of 86 People in India.
• Global process owner for partner profiling worldwide managing and streamlining database for more than 1 Million partners Worldwide.
• Approver and designer of the Profiling worldwide process for Involving Dalian Hub, Cost Arica Hub, and Bucharest Hub and Bangalore hub together.
• Single point of Contact across all levels for any Partner profiling related concern across WW.
• Designed the career Development framework for Sales Operations which was later picked up as a best practice across the Sales operations and is the current framework of the Organization.
• Organized the training for Finance for non-Finance at a WW level for HP INc. Received recognition on organizing the training from VP HP Inc.

HP Inc.

• Accountable for overall TNI and Planning for project comprising of ~8000 employees across 6 Towers in Bangalore & Chennai for HP GBS India.
• Managed cross functional Projects such as Career Development Program, Buddy Program, Service Excellence Assessment, Leadership development, Management of Change, Aspire Training.
• Developed training policies and procedures that generate innovative guidelines for all training functions.
• Responsible for making the Training execution plan and driving it through in Bangalore and Chennai.
• Prepare India level Dashboards on weekly/ Monthly basis to track and report the development to India Training Head and GBS India Head.
• Delivering Organizational Development Trainings on monthly basis and established Training effectiveness methodology at India level.

Mumbai

• Handled a team of 16 IT Trainers.
• Responsible for Setting up the entire IT Business Model
• Oversaw and managed training on special projects, operational skills training and new hire curriculum.
• Handled the overall operations for an IT support services organization.
• Responsible for New Hire Training program – a 5 day comprehensive program.
• Responsible for managing local expenses and allocated budget

Gurgaon, India

• Participated in hiring activities, designed & developed training modules
• Involved in ramp-up of new hire training batches on floor, client interactions besides coordinating with operations/ quality and WFM pertaining to module designing & floor coverage for up-skill training
• Ensured zero defect process in coordination with training, operations and quality
• Conducted training sessions for 13 NHT batches (250 trainees) for consumer facing LOBs on ramping up of process from 150 to 500
• Highlightso Recipient of Best Training Leader Award across 20 different international locations for Sprint Centers for performance of new hireso Winner of Best Coach Award across 23 Global Delivery Centers with Batch.

Executive Education, Competing In Age Of Ai, First

Diploma In Digital Transformation, Digital Transformation

Completed Diploma in Digital Transformation From Berkley's HaaS School of Business.

Business Data Analyst, Data Analysis

O Level, Computer Science, A

Ai Ml For Business Excellence, Artificial Intelligence, A

Bachelor Of Science - Bs