Nithi Smiankhid personal email
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Graduated with Aviation Business. Starting my career from Midscale Brand hotel (Novotel) as pre-opening team then join another pre-opening 5 stars hotel (Oriental Residence) before changing industry to airline (EMIRATES) as overseas experience for 1 year. Back to continue the same hotel as senior position.Sofitel Bangkok Sukhumvit has been called the 2nd home since 2014. There were many challenging works and responsibility changes that made me grow up with full experiences with strong teamwork.I am keen on any IT stuff, innovation, and gadgets. As long as the world moves, people move following technology.
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So Guest ManagerSo/ BangkokBangkok, Thailand -
So Guest ManagerSo/ Bangkok Aug 2024 - PresentBangkok City, Thailand -
Front Office ManagerThe Standard, Hua Hin May 2022 - Jul 2024Hua Hin, Prachuap Khiri Khan, Thailand -
Assistant Front Office ManagerMovenpick Hotel Sukhumvit 15 Bangkok Jan 2022 - May 2022Bangkok, Bangkok City, Thailand
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Assistant Front Office ManagerSofitel Bangkok Sukhumvit Mar 2021 - Nov 2021Bangkok City, Thailand•Manage Front Office Department. Ensure all employees perform the tasks assigned to them well. Listen to their problem and resolve.•Handle with guest’s complaints, problem-solving, disturbances, special requests and any other issue that may arise•Maintain a professional and high quality service oriented environment at all times•Provide the departmental training to maintain and improve the service standards•Responsible as ALL (Membership Program) Champion. Provide knowledge and update to concerned colleagues regularly -
Night ManagerSofitel Bangkok Sukhumvit Dec 2016 - Feb 2021Bangkok, Bangkok City, Thailand•Manage the night shift operation ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments.•Act as manager on duty for the hotel in the absence of the Front Office Manager dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.•Prepare the hotel Daily Report for the next day. Conduct Briefing for all Morning Shift staff.
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Assistant ManagerSofitel Bangkok Sukhumvit Dec 2015 - Nov 2016Bangkok, Bangkok City, Thailand•Personally resolves any problem a guest may face during his stay in the hotel or endeavors to provide the maximum service possible always with a margin for flexibility.•Communicate to management concerned, movement of guests and guest comments. Report the incident via the Duty Daily Logs.•Coordinates with the training department to implement training plans.
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Front Desk SupervisorSofitel Bangkok Sukhumvit Dec 2014 - Nov 2015Bangkok, Bangkok City, Thailand•Supervise daily shift process ensuring all team members adhere to standard operating procedures.•Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.•Be a role model, sharing the expertise and continually inspiring the front office team.
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Senior Front Desk AgentOriental Residence Bangkok Jan 2014 - Dec 2014Bangkok City, Thailand•Learn job tasks from related Department to utilize better team work between departments.•Coach new team members and monitor their assignment. Ensure the daily operation runs seamlessly. -
Senior Airport Service AgentEmirates Nov 2012 - Aug 2013Dubai, United Arab Emirates•Greet and welcome premium passengers to the lounge. Register them to system, brief their gate number & boarding time.•Ensure the final call announcement has been made for passengers to proceed to their departure gates.•Coordinate with staff from other departments e.g. housekeeping, catering, technician in order to let the operation runs smoothly. -
Team Member, Guest ServicesOriental Residence Bangkok Jan 2012 - Oct 2012110 Wireless Road, Lumpini, Pathumwan, Bangkok 10330 Thailand•Prepare guest arrival. Provide an oriented-warmly welcome to ensure the guest feels like home since the first step to the hotel.•Respond guest’s other enquiries in order to obtain their full satisfaction.
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Guest Service AgentNovotel Bangkok Fenix Ploenchit Oct 2010 - Jan 2012566 Ploenchit Road, Pathumwan, Lumpini, Bangkok 10330•Perform daily operation, including check-in and check-out of the guests. Cashiering duty. Showing the guestroom, answering the general enquiries.•Support the relevant sections e.g. Business Center, Executive Club, etc.
Nithi Smiankhid Education Details
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Suan Dusit Rajabhat University (Hua-Hin Campus)3.47 / 4.00 -
Suratthani SchoolSciences - Maths
Frequently Asked Questions about Nithi Smiankhid
What company does Nithi Smiankhid work for?
Nithi Smiankhid works for So/ Bangkok
What is Nithi Smiankhid's role at the current company?
Nithi Smiankhid's current role is SO Guest Manager.
What is Nithi Smiankhid's email address?
Nithi Smiankhid's email address is ni****@****ail.com
What schools did Nithi Smiankhid attend?
Nithi Smiankhid attended Suan Dusit Rajabhat University (Hua-Hin Campus), Suratthani School.
What are some of Nithi Smiankhid's interests?
Nithi Smiankhid has interest in Pro Addict, Air Crash Investigations, Mission To The Moon, ทนมน สราษฎร, Community, ลยจน Shoot2china, Arts And Entertainment, Net, นายกเมองทาขาม สราษฎรธาน, Sinologue China.
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