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Nithin Kumar is listed as Deputy Manager Customer Care at Revolt Motors, a company with 58 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a work email signal at yahoo.co.in and a matched LinkedIn profile for Nithin Kumar.
Nithin Kumar previously worked as Deputy Manager at Revolt Motors and Deputy Manager Operations, Ford India Customer Relations at , Ford India Pvt. Ltd.. Nithin Kumar holds B. Com, Accounting And Finance from N.V.U.P.
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AeroLeads found 1 current-domain work email signal for Nithin Kumar. Compare company email patterns before reaching out.
• Characterized as a visionary with divergent outlook and value-based approach towards customer service function; an evangelist with a belief that ‘customer service is the backbone of every organization’ and helps strengthen a business’ brand and image• A strong strategist with proficiency in developing & executing operational strategies to accomplish top & bottom-line profitability; forward-focused leader who takes organization towards high-reputation by effectively managing the Customer Lifecycle and extending extraordinary experience to each & every customer• Decisive and performance-driven professional with proficiency in delivering transformational change in Customer Service Process Operations; successfully ledvarious transitions and stabilized processes to achieve maximum efficiency • Proven track record of building & managing high-performing teams,implementing continuous improvement programs and partnering with multiple stakeholders; set-up and rolled-out successful quality management in service environment, overachieved expectations and exceeded all set goals by enduring excellent customer relationships• Keen customer-centric approach with skills in addressing client priorities and resolving escalations within prescribed SLAs & TAT, thereby attaining client delight and high compliance scores across various processes• An excellent communicator with strong logical, analytical and interpersonal skills to deal effectively with all levels of stakeholders (internal & external) with focus on quality interaction and business profitability, thereby proving leadership and excellence• Engaged in daily review of clients concern with VP, GM & ED more than 5 days & above & ensure timely customer service delivery with excellent relationship management, analytical and negotiation skills
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A career timeline built from the work history available for this profile.
Manesar, Haryana, India
Organizational ExperienceSince Aug 21, 2023 Deputy Manager – CRM – Revolt Motors, Manesar, Haryana Key Result Areas: Monitoring call Centre operations & ensure that customers calls/ emails are being attended on priority Sharing the open complaint report with Sales & Service team, the Following with field team to ensure that complaints are getting.
Chennai, Tamil Nadu, India
Key Result Areas: Customer Support Monitoring the net promotor scores & sharing the customer feedback with the respective departments for improving the customer experience Conducting a daily review of customer concerns with VP, & GM Service for the concerns aging over 3 days & weekly review with Technical Support/Parts/Business Development Teams to.
❖ Conducting weekly review with Service engineering operations & product development team to highlight the critical product concerns & track the progress on the same❖ Analyzing CSAT & NPS scores received by the customers & conducting weekly reviews for better results & providing action plan to dealership/Field team basis the scores❖ Supervising monthly.
Chennai, Tamil Nadu, India
Nigeria
Manager Customer Relations & Front Office
Other employees you can reach at revoltmotors.com. View company contacts for 58 employees →
Raj Kumar Jakhar
Colleague at Revolt Motors
Gurugram, Haryana, India, India
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Aayush Marwaha
Colleague at Revolt Motors
Kapurthala, Punjab, India, India
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Ramanujam Rajendran
Colleague at Revolt Motors
Chennai, Tamil Nadu, India, India
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Kuldip Singh Sadana
Colleague at Revolt Motors
Gurugram, Haryana, India, India
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MA
Mirza Aslam Baig
Colleague at Revolt Motors
Hyderabad, Telangana, India, India
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AM
Akshat Malik
Colleague at Revolt Motors
Manesar, Haryana, India, India
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Gopesh Gupta
Colleague at Revolt Motors
Delhi, India, India
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SG
Shalini Gupta
Colleague at Revolt Motors
Gurgaon, Haryana, India, India
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KS
Kalyan Singh
Colleague at Revolt Motors
Kangra, Himachal Pradesh, India, India
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JD
Jaimin Dutt
Colleague at Revolt Motors
Ahmedabad, Gujarat, India, India
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Quick answers generated from the profile data available on this page.
Nithin Kumar works for Revolt Motors.
Nithin Kumar is listed as Deputy Manager Customer Care at Revolt Motors.
AeroLeads has found 1 work email signal at @yahoo.co.in for Nithin Kumar at Revolt Motors.
Nithin Kumar is based in Chennai, Tamil Nadu, India while working with Revolt Motors.
Nithin Kumar has worked for Revolt Motors, , Ford India Pvt. Ltd., Ford India Pvt Ltd, Renault India Private Limited, and Stallion Motors.
Nithin Kumar's colleagues at Revolt Motors include Raj Kumar Jakhar, Aayush Marwaha, Ramanujam Rajendran, Kuldip Singh Sadana, and Mirza Aslam Baig.
You can use AeroLeads to view verified contact signals for Nithin Kumar at Revolt Motors, including work email, phone, and LinkedIn data when available.
Nithin Kumar holds B. Com, Accounting And Finance from N.V.U.P.
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