Nithin Jacob James Email & Phone Number

Caledonia, On, Ca

Mississauga, Ontario, Canada

Designed and optimized business processes, improving operations through systems like MSSQL applications, customer management, and billing systems.Analyzed complex business challenges and provided solutions, documenting requirements for technical implementations.Managed full project lifecycles from planning to rollout, aligning priorities with business and IT stakeholders.Conducted data migrations and system integrations to enhance business operations and system efficiency.Developed custom tools and reports using platforms such as SQL, Excel, and SharePoint to support business needs.Resolved critical production issues, implementing solutions to minimize future disruptions and improve system stability.

Brampton, Ontario, Canada

● Improved the performance of Amcor quality system performance by monitoring huge amounts of data, reacting to deviation, and reacting to non-conformances.● Reviewed data of various products, cleaned the data and investigated the complaints and nonconformance by analyzing graphs and finding relations between them.● Evaluated the process of Amcor production by reviewing daily statistical production reports, and finding deviations in the process using SPC data and various charts/graphs.● Influenced the reporting method for weekly meetings, modifying the existing process.● Created various pivot tables and charts to summarize the production reports in .csv formats and identify root causes. ● Researched, Investigated, and Interviewed people to find the Root causes of customer complaints and Internal nonconformance using complex 3-Legged 5 WHY and Fishbone diagram to implement corrective action.● Created, updated, and reviewed SOPs, Work instruction and Form control documents

Oakville, Ontario, Canada

● Modified process with lean Manufacturing tools to increase productivity by eliminating waste● Analyzed Customer Complaints, conducted root cause analysis, and implemented corrective and preventive action for non-conforming products and processes (e.g., 8D, fishbone diagram, 5 whys) ● Developed and maintained a good relationship with clients representing the company which in turn helped the company acquire random projects.● Supported launch team at Ford Motor company in launching 2015, 2019 Ford Edge, Ford Flex, Lincoln MKX, Lincoln MKT ● Demonstrated experience in leading a team for Quality containment, software reflash, Engineering reworks at Ford Motor Company, General Motors and for Automotive manufacturing suppliers● Experienced in various engineering interface tools such as Puma tools, Ford DET, GM DPS, Mycanic and value CAN.● Coordinated running query on various modules in the car to identify for DTC error and to perform software reflash if required● Worked with various GM and Ford electrical modules and harnesses such as clusters, Navigation screens, ECP, etc.● Trained, supervised, and evaluated employees

Certificate, Data Analytics And Visualization

A 24-WEEK INTENSIVE PROGRAM FOCUSED ON GAINING TECHNICAL PROGRAMMING SKILLS IN EXCEL, VBA, PYTHON, R, JAVASCRIPT, SQL DATABASES, TABLEAU.

Quality Assurance – Manufacturing And Management

Statistics Designing of experiments Statistical quality control Management of total quality Quality planning Root causes analysis ISO.

Bachelor'S Degree, Mechanical Engineering