• Provided training using Simulation based training methods and explained the benefits of Training & Development to the employees• Explained the different ways to train employees at RFDS for effective recording of clinical incidents and analyzed the real life case studies• Optimized the on-boarding of staffs and other employees for the organization• Identified training needs and development programs for employees and drove L&D initiative• Led talent acquisition and hiring process to ensure on-time availability of manpower in accordance with business requirements• Fostered a culture of talent development by assessing, identifying, and grooming high potentials• Guided and supported the team for improving process efficiencies in recruitment, onboarding, payroll management, exit management, etc.• Partnered with Talent Acquisition team to streamline recruitment and onboarding process

One among team of 6membersMy Key Responsibilities were: • Explaining ways to train employees at RFDS for effective recording of clinical incidents. • Analysis of real life case studies. • Using Simulation-based training. • Explaining the benefits of training and development.

• Assisted the new incoming students with their problems related to studies at the University and built a relationship with Master program students at the University• Motivated students to take part in focus groups conducted by the MBSRC and collected feedback from the students on course or program as a whole• Forwarded and submitted collected data to the data collectors’ team

• Interacted with the customers to identify their needs. • Assisted customer queries to ensure customer needs are met.• Meticulously interacted with sales team based in The United Kingdom and helping in loading orders.• Performed credit checks on customers.Key Achievements• Handled a group of 4 new trainees• Trained new joiners

• Interacting with the customers to identify their needs. • Assisting customer queries to ensure customer needs are met.• Interacting with customers receiving social security benefits from the United States of America Government.• Performing credit checks on customers.• Handling customer banking transaction history and assisting with fraud activities on unauthorised payments.Key Achievements• Training new joiners

• Interacting with the customers to identify their needs. • Assisting customer queries to ensure customer needs are met.• Interacting with the customers to identify their needs. • Assisting customer queries to ensure customer needs are met.• Fixing appointments with customers