• Customizing and developing product software to meet the diverse and complex client requirements keeping in mind quality, volume, performance, and durability. • Designing and estimating module specifications after collaboration with consultants across various geographies.• Working with testing teams in Atlanta Headquarters for resilient delivery. •I worked on - intricate client enhancements, part of core team which oversaw a smooth peak season. Worked on upgrades for different product versions. Developed complex modifications for RF transactions, Receiving, Picking, Packing, Shipping and Printing transactions involving reports and labels. Developed elaborate stored procedures for customizations.• Worked with functional team to analyze and resolve issues reported by clients, worked on 100+ such issues.• Provided production support and maintenance for WMOS by utilizing technologies to troubleshoot and resolve technical issues that arise post implementation.• Worked on 20+ clients with expertise and exposure to both classic and platform versions of Manhattan’s WMOS product releases 2011 to 2020. Exposure to the new MAWM product as well.• Won the Above&Beyond award And Star of the Quarter award as an acknowledgement of my performance.