Nithusha Rajaprabakaran Email & Phone Number

Canada

Toronto, Ontario, Canada

▪ Help assist different customers' concerns with defective merchandise to provide excellent customer service and also assist the front end by managing 5-9 employees▪ Assist with the onboarding of new hires and responsible for training and supervising ▪ Responsible for closing duties such as collecting contents of cash registers and delivering funds to the office, printing out reports, and balancing cash on hand with report total

Toronto, Ontario, Canada

▪ Interact with 100+ customers daily by processing transactions efficiently and professionally in a fast-paced environment, to decrease customer wait time ▪ Manage the store and confirmed customer satisfaction by constantly assisting them with their needs to ensure their commitment to the store

▪ Worked with the full accounting cycle, including daily bank reconciliation, journal entries, general ledger, recovery, accounts payable, accounts receivable▪ Assisted with preparation and timely filing of monthly, quarterly, and annual reporting (monthly/quarterly GST/HST, annual returns) ▪ Assisted the Accounting team, Senior Management, Property Managers and Owners with various ad hoc tasks such as data entry, recording and maintaining accurate financial records and year end audit package

TedPack Mentors are upper-year Ted Rogers School of Management students that provide mentorship and guidance to TedPack Leaders and their TedPacks. Roles and responsibilities of a Tedpack Mentor are providing the first-year students with insights and directions on opportunities available at the university as well as having bi-weekly check-ins and organizing virtual socials and study sessions to help the TedPack Leaders succeed during their study period.

Toronto, Ontario, Canada

TedPack Leaders transform the first-year student experience at the Ted Rogers School of Management. Each Tedpack leader is put into a group of 45 firs-year students. The leaders would organize events and study sessions as well as shares important information to the group

▪ Responsible for directing emails to the correct department and filing emails for the Accounts Receivables department• Collaborated with the Payments and Collections team to ensure invoices were completed on time.• Worked cross-functionally across many teams to ensure the processing of unapplied credit using NetSuite and QuickBooks.• Managed cash application process for specified invoice types using various report applications.

Toronto, Ontario, Canada

▪ Process around 100+ electors daily by revising elector’s information and issuing ballots in an efficient manner for a satisfactory voting experience ▪ Ensure staffing resources, supplies, and poll layout conforms with Election Ontario Standards for a hassle-free work environment ▪ Count ballots and complete manual forms with accuracy and efficiency after the closing of polls

Toronto, Ontario, Canada

▪ Offered friendly and efficient service to 300+ guests, handling challenging situations withease to ensure guests have a memorable customer service experience ▪ Demonstrated respect, friendliness, and willingness to help wherever needed to ensure customer satisfaction ▪ Operated the department’s core services, including monitoring guest queuing areas, the elevators, and any attractions promptly

▪ Reconciled account information and reviewed figures, postings, and documents for correct entry, completeness, and accuracy ▪ Directed around 25 clients per day to appropriate accountants, answered phone calls, and replied to office emails creating an excellent customer service experience

Bachelor Of Commerce - Bcom, Accounting And Finance

Activities and Societies: Tedpack Leader Tedpack Mentor Peer MentorAwards and Recognitions: -Ted Rogers School of Management (TRSM).

High School Diploma, High School