Nithya Nagamoorthy Email and Phone Number

• Provide exceptional customer service to customers ensuring their needs are met efficiently and professionally.• Ability to manage incoming queries in a busy , fast paced environment• Knowledge of applications such as Policy center , claim center , SAP, session manager• Backend file work for reviewing and analyzing complex insurance cancellation queries• Active listening skills with average typing speed of 40wpm• Knowledge of driver licensing, claims, Insurance and road safety initiatives• Taking payments with insurance billing system• Adhere to company policies, procedures, and regulatory requirements, ensuring compliance and maintaining confidentiality of customer information.