Nithya Narayanan Email & Phone Number

Plano, Tx, Us

Mumbai, Maharashtra, In

● Design and develop application framework from high level business requirements.● Troubleshoot, debug and fix high level and critical ATG production issues.● Write scripts to automate redundant tasks as per requirements.● Worked closely with Development, QA and Operations teams throughout the project lifecycle.● Provided support for emergency production release, patch releases and OS upgrade.● Added new splunk dashboards and splunk alerts for better monitoring.Tools: Splunk, QuantumMetric, Dynatrace , Postman, Eclipse, SQL Developer, JIRA - Confluence, ServiceNow, AWS CLI.

Mumbai, Maharashtra, In

Client: Barnes and Noble (New York)● Troubleshoot, debug and fix high level and critical ATG production issues.● Write shell scripts to automate redundant tasks as per requirements.● Write ATG application code that exceeds the defined quality standards.● Diagnose and solve technical problems related to multi-channel commerce and ATG implementation.● Identify, debug and fix performance issues.● Analyze reported issues by going through the application and server logs.● Review design and code for use based on the operational requirements.● Expose services using ATG REST APIs.● Proactively perform incident analysis to identify recurring issues and provide a recommendation for permanent fixes.● Provide support for emergency production release, patch releases and software upgrade.● Performed user defined application tests and technical documentation of application debugging.● Create and maintain standard operating procedures for faster resolution of frequent issues.● Perform Akamai URL cache flush.● Coordinate with offshore development team(s) to identify priorities, update scope and delivery schedule followed by client briefings.● Involved in technical discussions as well as to communicate with the other integration teams.● Designed and documented different training materials for business users and systems administrators.● Played role in implementing Agile SCRUM process.Environment/Hands On: Java/J2EE, ATG 10.2 commerce (Personalization, Catalog, Droplets, Repositories, form handlers, ATG B2C Commerce) , ATG Content Administration / Merchandizing BCC, JSP, JBOSS, Oracle 11g, DSP tag library, HTML, Log4j , Github, Linux environment, REST API, Agile methodology, Apache Tomcat, Azure - API Gateway, Akamai CDN.Tools: Splunk, AppDynamic, Catchpoint, Mpulse, Postman, Eclipse, Putty, WinSCP, SQL Developer, JIRA - Confluence, Service Now, Extrahop.

Mumbai, Maharashtra, In

Client: CVS Pharmacy (Rhode Island)● Associated in developing Client specific process design and implementation● Used ATG commerce suite for web development● Took the initiative to develop, customize and configure ATG Merchandising/BCC tool forMinuteClinic leading to successful completion.● Designed and developed ATG-Repository, ATG-Components, JSP as per business needs.● Developed custom droplets.● Customized ANT build for MinuteClinic.● Worked with Profile Management.● Designed, developed and implemented password rules using ATG password rule checkerbased on customer requirement.● Developed and implemented autogen dimensions in endeca dynamically using CAS recordstore, Taxonomy Generator and FCM pipeline.● Customized Endeca forge pipeline to improve navigation functionality.● Fixed high level and critical bugs in the application.● Used Veracode green light to identify code flaws and fix it.● Debugged and fixed a high level production issue with CSC – Agent Profile Management andcheckout flow.● Dealt with security compliance and stability issues of the application code.● Performed complete requirement analysis and effort estimation of all security vulnerabilities.● Hands on Endeca Page builder.● Designed and documented different training materials for business users and systemsadministrators.Environment/Hands On: Java/J2EE, ATG 10.2 commerce (Personalisation, Catalog, Droplets,Repositories, form handlers, ATG B2C Commerce) , ATG Content Administration /Merchandizing BCC, JSP, JBOSS, Javascript, Oracle 10g, DSP tag library, Endeca, EndecaPage Builder, HTML, Log4j, SVN, Linux environment.Tools: Putty, WinSCP, SQL Developer, Toad, Eclipse

Mumbai, Maharashtra, In

Client: Kingfisher IT Services (UK)● Worked with Customer management and Order History module in ATG CSC.● Developed and configured components for Order Management System.● Implemented Return order fulfillment using third party integration.● Developed JUnit test cases.● Designed ATG Repository.Environment/Hands On: Java/J2EE, ATG 10.2 commerce (Order Management, Catalog,Droplets, Repositories, form handlers, ATG B2C Commerce) , JSP, JBOSS, Oracle 10g, DSPtag library, HTML, Log4j , Github, Linux environment, JUnit.Tools: SQL Developer, Eclipse

Mumbai, Maharashtra, In

● Worked as a part of Center of Excellence Team.