Nithyasri Ram Email & Phone Number

Wallington, GB

London Area, United Kingdom

• Experience includes working on configuration related changes, developing Lightning WebComponents (LWC), Apex code, Experience Cloud and Skuid.
• Worked on the Experience Cloud Marketing Project and successfully upgraded the Quick QuotePortal and Customer Portal from Aura to Lightning Web Runtime (LWR).
• Worked on the Originate 2.0 Team and successfully migrated multiple functionalities from Skuidusing LWC, Flows and Apex.
• Visited regional office and ran a workshop to showcase the reporting capabilities of Salesforce – wereviewed a few requirements and built reports as part of the workshop.
• Interacted with 3rd Party – Took ownership of EDQ (a managed package tool by Experian) andconfigured it to provide Address and Phone verification. During the course of the project had multipleinteractions with the.
• Mentorship and Support – Guided the junior members of the team in their professional journey. E.g.Guided Apprentices with their course work, Salesforce Certification and helped them with theirSalesforce related tasks..

London, United Kingdom

• Working with 3 scrum teams and running all scrum ceremonies – 1 team focuses on Continuous Improvements (Kanban) and the other 2 teams work on our core products (Scrum)
• Handled projects in multiple areas such as Risk, Governance, Regulatory and Security
• Ran Project Kick-off Workshops. In these workshops I focus on explaining key concepts like Story Pointing, Sprint Ceremonies, Sprint 0 checklist, DoD and DoR.
• Actively participated in the Estimation Focus Group – The aim of the group is to formalise the level of estimation (range/accuracy) at each stage of the Project Lifecycle
• Coordinated between On-site and Off-shore teams (Partner Teams)
• Running stakeholder mapping exercises to get a better understanding of our stakeholders

London, United Kingdom

• Worked with 2 scrum teams and ran all scrum ceremonies. The teams worked towards building APIs, Webhooks and Integration with 3 rd party solutions like Feature Space.
• Assisted in setting up the “Fundamentals Team” – This is an initiative to enable identified members from every team to upskill on DevOps
• Initiated “Freaky Friday” – A hackathon held within the company aimed at motivating teams and sparking innovation
• Setup the Dependency Board which helps identify risks/dependencies across teams and highlightsmilestones
• Maintained and updated Scrum Masters backlog for bringing continuous improvements.
• Generated Lead Time/Cycle Time metrics and helped the business teams to understand the hindrances to delivery

Pune Area, India

• Client: IBM/Lenovo/Toshiba Primary Skill: Scrum Master
• Designed, Developed and Presented a PoC for moving the application from a Lotus Notes Client-based (legacy) solution to a Web-based solution
• Actively involved in Value Stream Mapping of the current processes and arrived at the Wait Time
• Responsible for creating and submitting monthly metrics – Lead Time and Cycle Time
• Conducted daily Stand-ups with the team
• Activity involved in keeping the Walls of Work up-to-date

Navi Mumbai, India

• Client: R Com Project: Sales Automation Portal
• Understanding the business requirements and evaluating the feasibility of implementing the same on Lotus Notes Platform
• Designed an architecture wherein data could be collated from multiple systems (GIS and Clarity), processed in Lotus Notes and then sent to Selectica for raising the CAFClient: R Capital Project: Online Recruitment Portal
• Actively involved in the Requirement Gathering
• Designed the architecture

Pune Area, India

• Client: Alfa Laval
• Support and maintenance of Alfa Laval CRM Tool in Lotus Notes
• Handled a module which takes care of replication of information across different servers
• The existing CRM tool of Alfa Laval was built on object oriented concepts, studied the current architecture of the system in order to implement new requirements.
• Created a COM object in VB to interact between C++ application and Lotus Notes
• Created Use Cases using Influx and SDM using Rational Rose

Mumbai Area, India

• Developed online attendance and leave management system for Wockhardt India Ltd.
• Developed a Discussion Forum for Country Wide Bank
• Worked independently on all phases of projects from design to implementation
• Interacted with client to gather requirements and provide status updates on projects
• Implementation and training
• Responsible for Unit Testing and UAT support