Nitika Semwal

Nitika Semwal Email and Phone Number

Senior Project Specialist @ Silver Lining
India
Nitika Semwal's Location
Dehradun, Uttarakhand, India, India
Nitika Semwal's Contact Details

Nitika Semwal personal email

n/a
About Nitika Semwal

Experienced Customer Team Project Specialist | Small Business Advocate | SAAS | Real Estate | Supply Chain Management | BPOWith over 10 years of diverse work experience, I have developed a strong foundation in the SAAS industry, Canadian Real Estate, Supply Chain Management, and International BPO. Currently, I am proudly serving as a Senior Project Specialist at Small Biz Silver Lining, where I contribute to an incredible team dedicated to empowering small businesses.I am honored to be a part of Silver Lining, an incredible global team of small business supporters changing the economy — one small business at a time!My journey began at IBM Daksh, where I served as a Customer Care Executive, delivering exceptional service and support for a US voice Mortgage Process. This experience allowed me to sharpen my communication skills and develop a deep understanding of customer needs.I am driven by the belief that small businesses are the backbone of our economy, and I am honored to be part of a team that is making a tangible impact on their success.

Nitika Semwal's Current Company Details
Silver Lining

Silver Lining

View
Senior Project Specialist
India
Website:
slapcenter.com
Nitika Semwal Work Experience Details
  • Silver Lining
    Senior Project Specialist
    Silver Lining
    India
  • Silver Lining
    Senior Project Specialist
    Silver Lining Mar 2023 - Present
    I am honored to be a part of Silver Lining, an incredible global team of small business supporters changing the economy — one small business at a time!As Silver Lining's Senior Project Specialist, my primary responsibilities include the following:Chief Customer Officer Project ManagementCustomer Team Special Projects CoordinationManaging and Coordinating Projects with the Product teamCustomer Team Training Coordination & Kanban ManagementCommunity Coordination with the Growth Team
  • Small Biz Silver Lining
    Project Manager
    Small Biz Silver Lining May 2022 - Present
  • Small Biz Silver Lining
    Silver Circle Manager
    Small Biz Silver Lining Jan 2022 - Present
  • Small Biz Silver Lining
    Executive Manager
    Small Biz Silver Lining Jun 2021 - Jan 2022
    Since 2005, Silver Lining has been helping small business owners worldwide build more profitable and sustainable businesses through their tech-enabled and data-driven small business growth program - SLAP™ - the Silver Lining Action Plan. Their proven behavior change science methodology is the new modern approach to the age-old problem of growing a small business. I am honored to be a part of such an incredible global team of small business advocates who help change the world - one small business at a time! As Silver Lining’s Executive Manager, I manage our CEO’s priorities. I take great pride in making sure things are running smoothly and receive deep satisfaction in squashing any issues that arise. I’m an expert at playing point guard by controlling the ball and making sure that it gets to the right player at the right time. Expertly managing time and information allows us to focus on what matters most, the small businesses we serve!Silver Lining is always on the lookout to find mission-driven individuals to join our global remote team. If the thought of making a real impact on small business owners lives and by extension families, teams, communities, and local economies is appealing to you, visit Silver Lining’s career page for open positions: https://smallbizsilverlining.com/careers
  • Silver Lining Ltd
    Special Assistant To Ceo
    Silver Lining Ltd Oct 2019 - Jun 2021
    Nyc
  • Silver Lining Ltd
    Slapartnership Coordinator
    Silver Lining Ltd Dec 2018 - Oct 2019
    Nyc
  • Lamba’S Whitehill Real Estate Team Inc. Canada
    India Operations Incharge
    Lamba’S Whitehill Real Estate Team Inc. Canada Aug 2017 - Nov 2018
    • Managing the mail box of CEO• Follow up on emails – Internal as well as external• Hiring new team members.• Training new joiners • Operations management • Coordination between Team India & Team Canada • Attendance and leave management of team India• Payroll verification of team India • Handling administrative tasks & ad hock responsibilities.• Data base management and lead allocation for the team of agents in Canada.• Initially worked as a lead coordinator - Calling leads to convert them into clients.• Handling incoming calls of any new company calling in to sell their services or products.
  • Redington India Ltd
    Marketing / Sales Coordinator
    Redington India Ltd Aug 2008 - Nov 2010
    Bangalore
    • Handling Order management.• Maintaining partner’s database.• Stock planning and ensuring availability.• To build up a lasting, trustworthy and secure business relationship with the partners • Ensuring timely fulfillments of all commitments • Ensuring collection as per company policy.• Coordinating with the logistics team to ensure proper and timely delivery of products.• Developing and expanding the distribution channel to enhance the product reach and achieve targets.Achievements- • Successful completion of many multi location projects.• 100% target achievement Quarter after quarter.• Individually handled orders up to the value of Rs.30L (Single order).• 100 % achievement in terms of timely collections from partners.
  • Ibm Global Process Services
    Specialist Customer Support
    Ibm Global Process Services Nov 2005 - Jul 2006
    • Was part of a Mortgage Voice process for a US Client handling customer’s account• Taking inbound calls regarding Loans, Payments, Insurance, Bankrupt accounts etc.• Informing customers regarding the legal implications in case of defaults.• Credit reporting in case of delayed payments• Providing the customers solution and information regarding payments• Generating Leeds for clients other products such as insurance, mortgage linked credit cards and Short term loans• Preparing reports of all the amendments in the process for circulation among the team members

Nitika Semwal Skills

Crm Analysis Sales Teamwork Leadership Salesforce.com Microsoft Office Gsuit Godaddy Wunderlist Database Management Reporting And Analysis Calendaring Zoom Wolf Connect Communication Dashboard Dropbox

Nitika Semwal Education Details

  • Hemwati Nandan Bahuguna Garhwal Univeristy, Srinagar, Garhwal
    Hemwati Nandan Bahuguna Garhwal Univeristy, Srinagar, Garhwal
    Bachelor Of Commerce - Bcom, Llb

Frequently Asked Questions about Nitika Semwal

What company does Nitika Semwal work for?

Nitika Semwal works for Silver Lining

What is Nitika Semwal's role at the current company?

Nitika Semwal's current role is Senior Project Specialist.

What is Nitika Semwal's email address?

Nitika Semwal's email address is ni****@****ted.com

What schools did Nitika Semwal attend?

Nitika Semwal attended Hemwati Nandan Bahuguna Garhwal Univeristy, Srinagar, Garhwal.

What are some of Nitika Semwal's interests?

Nitika Semwal has interest in Listening Music Visiting New Places, Reading.

What skills is Nitika Semwal known for?

Nitika Semwal has skills like Crm, Analysis, Sales, Teamwork, Leadership, Salesforce.com, Microsoft Office, Gsuit, Godaddy, Wunderlist, Database Management, Reporting And Analysis.

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