I am passionate about Creativity & Innovation. Having more than 18 years of diverse experience in IT environment which consists of IT Project Management, Azure DevOps, Azure AD, GenAI, IT Service Management, Marketing, Mass Communication, KCS Practices - Knowledge Management, ITIL framework. Audio/video content production, Content writing, interactive e-learning courses production & having expert level skills in Marketing and Communications.Having strong background of Project/Program Management, ITSM Process Consultant, Marketing and Communications.Project management PMP practitioner Certifications: Azure DevOps, Prince2 Project Management, KCS V6 Practices & Trainer, ITIL Intermediate, CCNA, Advanced Audio/Video Production, Certified Music Composer by Berkley College of Music,Hands on experience in Video/content production, graphics design & music composition. I'm an entrepreneur, problem solving individual and very much into music and video production. I love singing and have produced multiple Indian Hindi Folk music albums. • Masters in Mass Communications & Brand Marketing.• Bachelors in IT.• Prince2 Project Management Foundation and Practitioner Certified.• Prince2 Agile 7th Edition practitioner• ITIL 4 Foundation• ITIL Specialist• ITIL Master• CCNA• PSM• DevOps Foundation & Leader• KCS Practices• MS Azure Cloud Architect• IT Knowledge Management (KCS Practices V6)• IT Service Management (ITIL V3 & ITIL 4)• IT Product Management• IT Process Consultant• IT Operations Management• Marketing & Communications• L&D Specialist• E-learning Content Production