Nitin Agarwal Email & Phone Number

Delhi, India

Noida, Uttar Pradesh, India

• ★ At HCL Technologies, I have enhanced business development helping the organization to emerge as a commendable & profitable one.★ Ability to connect, and align with stakeholders across technical functions and manage.
• Deftly formulated the Operations Manual having complete details of products, process and operations handling services & handled SLAs.
• Rich exposures in building & managing CRM cluster, VMware, Nimsoft/BigFix tool installation on Linux servers, tripwire installation & support on Linux Server
• Administered proper Storage Migration, LVM, VXVM (VCS) operation & migration, Support VXVM file system and manage VCS cluster.
• Successfully solved all kinds of technical issues within SLAs, performance related issues in Linux, handling management calls & customer meetings.
• Expert in performing the operations of HPSM tool & SNOW incident, Service Request, Change request, Configuration management, Care services, Hardware replacement.

New Delhi, Delhi, India

• ★ Skilled in creating an operating environment that assures consistently high performance. ★ Sustain highly engaged team through effective talent management to get best out of the teams.➤ KEY ACCOMPLISHMENTS
• Devised business development strategies through extensive knowledge of course development, instructional design and recourse coordination.
• Piloted technical training program sessions & generated technical concepts prudently.
• Red hat certified Engineer & System Administrator, Specialized in Linux Diagnostics & Troubleshooting & Open Stack.
• Enhanced presentation and teaching skills by skillfully creating user guides & troubleshooting manuals.
• Expert & Efficient in increasing the customer’s satisfaction & employees’ engagement by delivering effective classroom training sessions.➤ Specialities: Customer Service | Employee Management | Business Development |.

• ★ Impressive abilities in maintaining superb balance of technical know-how with workforce management & coordination capabilities.➤ KEY ACCOMPLISHMENTS
• Steered installations and configurations of Microsoft Windows 8.1, 7 XP, Fedora, Centos, Red hat & MDaemon as mail Server.
• Governed administration of windows server2008 as a Router and DHCP roles, creating & managing LVM.
• Prudently maintained the network & system security, Backup and restoration using TAR, SSH, RSYNC, enhanced Network bonding & webhosting the basic concepts.
• Talented in troubleshooting of LAN (Wired and wireless) & e-mail profiles, taking Periodic backup of user’s data and mail data & resolving problems efficiently.➤ Specialties: Installation & Configuration | LAN | LVM |.

Bca, Computer Application, A+

Mca, Computer Science