Nitin Khatu Email and Phone Number
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I am a PMP & ITIL certified IT professional having 21 plus years of experience in IT Service Delivery & Project Management. My core domain is IT Project Management, Service Transitions, Infrastructure Support, Data Centre Operations, Migrations / Consolidation, Capacity & Performance Management, IaaS, Cloud Computing, Docker. I have been associated with Asia's largest DCs like Netmagic, NSE, CCIL, NCDEX & ICICI Bank.Managed multiple domestic projects of INR 140 million plus values for Project Internal & External Risk management & Mitigation. Implement industry best practices in the project and conduct weekly / monthly project status review with customer / business stakeholders. Managing Kick-off meetings, tracking and delivering projects on time managing scope, schedule, cost, quality and change requests.While working with Netmagic carried a variety of activities inclusive of Problem Management and RCA for P1/S1 & management escalated critical & complex cases. I was managing onsite - offshore support model of remote infrastructure management for production maintenance support for US & EU based customers IT Infra in PATNI-IGATE.I have closely worked with the PATNI-IGATE quality team for internal ISO, ISMS & Quality audits. I was a mentor for 7+ projects for ITIL-V3 implementation across IMS-BU.I am good at leveraging the benefits of organizations with process automation to save operational cost and improve overall project performance with high customer satisfaction. I have done a couple of automation and service improvements during my tenure at PATNI-IGATE. Achievements :-1. Patni Star for 2007 – Superlative Performance Award2. Dream Team Award for 2007 – Infrastructure Support3. Dream Team Award for 2008 – Infrastructure Support4. Dream Team Award for 2009 – Infrastructure Support5. Dream Team Award for 2009 – ITIL V3 Implementation Team6. Dream Team Award for 2010 – Infrastructure Support7. Pat on the back (POB) for Q1-2011 – For Installation of VERITAS Net Backup 6 on Singapore QAD Prod & DR site, with successfully completion of DR Drill8. Achiever Of The Quarter 3 - 2014 - In recognition of outstanding performance for July - September9. Awarded with certificate for implementing value innovation under KAIZEN for proactive remotely monitoring Supply-Chain IT infrastructure in Specsavers10. Specsavers Iteration 2 Star Award - April 201411. Specsavers Iteration 3 Star Award - April 201412. Specsavers Iteration 1 Star Award - August 2014
Tech Mahindra
View- Website:
- techmahindra.com
- Employees:
- 147848
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Information Technology Infrastructure ManagerTech MahindraMumbai, Mh, In
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Project Delivery ManagerAst Llc Nov 2023 - PresentLisle, Il, UsManaging JDE CNC implementation, upgradation, migration from on-premises to Azure cloud and enhancement development projects for European and US based clients. Preparing project plans, onboarding of team, kick-off meetings with stakeholders, managing and monitoring the risks and key stakeholders’ engagements throughout the project lifecycle. Achievements - 1) Completed critical and complex JDE CNC upgradation and Azure migration project with in stipulated time frame for US based client. 2) Completed JDE functional enhancement in Voucher Match Automation (Standard) along with integration with OCR and Odoo in stipulated time frame. -
Information Technology Infrastructure ManagerTech Mahindra Nov 2021 - Nov 2023Pune, Maharashtra, InManaging domestic IT Infrastructure Projects for Production and Maintenance support, Working on POC for new project requirements, Service and Process Improvements, Value Innovation, Stakeholder management and customer engagement. Managing leading PSU Bank SCF IT Infrastructure at DC and DR along with Nonprod environment, BCP, Release and Deployments, server consolidation and migration from monolithic architecture to microservices on-premise private cloud with Containers.Achievements - Reduce the RTO from 1 hour to 20 minutes.
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Sr. Project ManagerSyndrome Technologies Oct 2020 - Oct 2021Mumbai, Maharashtra, InManaging multiple domestic projects of 140 million INR values, like Network refresh with CISCO core, distribution and access switches including ISE & SDA implementation across multiple location, F5 implementation for Network and Server Load Balancer at multiple locations.Performing Project internal & External Risk management & Mitigation. Implementing industry best practices in the project and conducting weekly / monthly project status review with customer and business stakeholders. Managing Kick-off meetings, tracking and delivering projects on time managing scope, schedule, cost, quality and change requests.Preparing Project Plans and documents, user acceptance for delivered product services and getting sign-off from customer / stakeholders. Understanding and resolving issues (client & customer).Allocating & releasing resources on the project, managing team performance and recommending personal improvement plan. -
Manager Service OperationsNetmagic Solutions (An Ntt Communications Company) Mar 2016 - Oct 2018Mumbai, Maharashtra, InEntrusted with the responsibilities of managing server consolidation and migration of IT infrastructure from physical to virtual and public cloud / private cloud using VMWare Converter & Plate spin tool.Ensured adherence to the capacity and performance for customers infrastructure assessment and setup at Netmagic Data Center.Developed service improvement plans by conducting customer meetings and calls.Directed wide variety of activities inclusive of problem management in Operations Engineering Services(Netmagic) and conducting ISO & ISMS auditsManaged & resolved S1/P1 incidents as well as customer escalated critical & complex issues / cases to Netmagic higher management ( HOD - Operations & MD / CEO) across the LOB by conducting proactive problem management.Showcased skills in:o Improve Q/Q S1 resolution case count by 30%o Reduced Q/Q Pending Cases count by 40%o Reduce Q/Q recurring incident count by 15%o Driving feasibility for new on-boarding customerso Scrutinizing and reviewing the scope in SOW to identify the gaps and operational challengesDocumented reports and presenting the same to the clients CTO with respect to resource planning, architecture evaluation, technical solution, efforts estimation, tracking, risk management, Capacity & Performance audit and status reporting. -
Project LeadIgate Aug 2006 - Mar 2016Directed multiple verticals of the organization inclusive of UNIX Administration, Infrastructure Support, Team Management (onsite-offshore) and so on. Lead initiatives in establishing transition plans to ensure on-time completion of transition within the stipulated period. Standardized the IT processes with ITIL Framework for server provisioning & decommissioning, incidents, configuration, service request, problems & change requests by implementing a full life cycle on Service Level Management and Reporting. PATNI certified Quality Auditor engaged in performing internal Quality & ISMS audits for IMS projects for quality and compliance assurance. I have done a couple of automation and service improvements during my tenure in PATNI-IGATE. -
Deployment ManagerSpecsavers Uk Limited Jan 2014 - Aug 2015Deployment of new build released for Supply chain management environment. Build centralize dashboard with LAMP stack for current released deployment performed on Supply-Chain LOB. Maintenance and proactive monitoring of VMs on Redhat Virtual platform. Provisioning new infra as per business requirement for DEV, TEST and Sandpit environments.
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Executive Engineer3I-Infotech Jul 2005 - Jul 2006Datacentre Operations in-charge, Production and maintenance support, Implementation, Linux and Solaris Server installation, Backup and restoration of databases, Vendor management for LAN and WAN networks, Security and FireWalls, Installation of servers and networking devices at remote location facilities across the India. Coordinating with developers for new release deployments on Web-Application servers.Define and documented ISMS policy for DC facility, front lead the external ISMS audit for DC facility certification.
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Junior EngineerNse It Sep 2003 - Jul 2005InDatacentre Operation support -
Data Center Operations In-ChargeInfoton Systems And Services Sep 1999 - Aug 2003Data centre operation In-charge, Team Lead, Vendor coordination, Implementation, SLA management, MIS reporting, people management
Nitin Khatu Skills
Nitin Khatu Education Details
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Welingkar Institute Of ManagementIt Project Management -
Welingkar Institute Of ManagementBusiness Management
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NmimsComputer Software Technology/Technician
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BhavansOrganic Chemistry
Frequently Asked Questions about Nitin Khatu
What company does Nitin Khatu work for?
Nitin Khatu works for Tech Mahindra
What is Nitin Khatu's role at the current company?
Nitin Khatu's current role is Information Technology Infrastructure Manager.
What is Nitin Khatu's email address?
Nitin Khatu's email address is ni****@****ail.com
What schools did Nitin Khatu attend?
Nitin Khatu attended Welingkar Institute Of Management, Welingkar Institute Of Management, Nmims, Bhavans.
What are some of Nitin Khatu's interests?
Nitin Khatu has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.
What skills is Nitin Khatu known for?
Nitin Khatu has skills like Itil, Servers, Linux, Solaris, Virtualization, Performance Tuning, Infrastructure, Unix Shell Scripting, Vmware, Project Management, Team Management, Management.
Who are Nitin Khatu's colleagues?
Nitin Khatu's colleagues are Senthil Ganesh K, Dinesh Deo, Amit Thombre, Marcos Barajas, Sunny Rana, Bhagyashri Pisal, Rapeti Kalyani.
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