It Support Executive
CurrentCurrently I am in Hilti India Pvt. Ltd.(genius consultant) as an desktop support engineer to giving Support to end user as mention below:Technical skill : Knowledge of Virtualization, data sharing remote desktop, Bit locker. Installation of Windows Server 2008, server 2012 and server 2016. Knowledge of Active directory, Domain and Domain Controller. Installation and removal of Active Directory and creation of Domain user. Creation of Group Policy and Organizational Unit. Installation of tree – ADC, RODC, CDC, Trust, RDS Server, iSCSI Server. FSMO roles, AD migration, WSUS Server. Knowledge of Hyper-V, NIC Teaming, FSRM, Failover Cluster. Installation of DNS, Disk Quota. Administrating and troubleshooting A+, N+, Window 7, Window 8, Server 2012 Installation of operating system windows 7 , 8.1 and 10 Timely analyze whether any repairs or replacements is needed.Troubleshooting:- Desktop PC- Laptop- Network Printers- Peripherals (i.e. screens, scanners, phones)- SecureVPN- Application (SAP and CRM7/TS mobile..etc)- Application (local software..etc)- Back office infrastructure (global servers, Cisco phone system, LAN, WLAN)- Back office infrastructure (local server; legacy PBX)Installation/Configuration Service Systems- Desktop PC- Laptop- Network Printer- Peripherals (i.e. screens, scanners, phones)- replacement/renewal of system- network patchingInstallation services software- standard software- MO/Plant specific softwareData Restore (from backup - network share only)Project Support