As a visionary leader in Engineering, I spearhead strategic initiatives that propel the Investor Services journey into the digital era. I simplify and enhance the client experience through innovative platforms and cutting-edge technologies.- Personalized Experiences: Pioneering the development of highly personalized experiences for new clients using Data Science and Experimentation-based models. Visualizing, creating, and launching product MVPs to create lasting impressions.- Digital Engagement: Architecting a data-driven personalization platform that has significantly accelerated digital engagement for clients, ensuring a seamless and tailored experience.- Managed Services Excellence: Leading the Managed Services Offering with a highly scalable platform-based delivery model, ensuring efficiency and scalability.- Technological Innovation: Engineered a messaging-based model with RabbitMQ/Kafka-based solution, reducing coupling and enhancing platform scalability for new product offerings.- DevOps Advocacy: Driving the integration and adoption of DevOps practices to elevate delivery quality, speed, and efficiency.- Cloud-Native Migration: Leading the migration of critical components/features to a cloud-native stack, ensuring scalability, flexibility, and future readiness.- Microservices Architecture: Improved release velocity by evangelizing a microservices-based architecture for core platform APIs, fostering agility and responsiveness.

As a leader in Engineering, I specialize in strategizing, envisioning, and operationalizing hybrid cloud solutions to deliver cutting-edge digital services. My focus on DevOps, hybrid cloud, and a robust technical stack has consistently driven transformative outcomes.Key Achievements:- Cloud Migration Mastery: Established and executed a hybrid cloud migration model, reducing average time by 100% for numerous applications (10+). Scaled up and accelerated Cloud-Native app design and delivery programs for unparalleled efficiency.- API First Revolution: Evangelized and implemented an API-first delivery model and a robust API Gateway Strategy for the consumer-facing Kp.org Web and Mobile App, enhancing connectivity and user experience.- Appointment Scheduling Optimization: Achieved a remarkable 50% improvement in appointment scheduling confirmation rates by architecting a personalized multi-channel notification solution.- Innovative Consumer Apps: Spearheaded creating and launching an innovative Pharmacy Center multi-channel app and integration (App, Web + In-App messaging), elevating consumer experience and satisfaction.- Facility Check-In Transformation: Designed and led the delivery of an innovative facility check-in solution, improving member experience and reducing wait times.- Personalization Platform Architect: Architected and designed a Personalization Platform enabling key landing page recommendations based on insights, providing clear, actionable outcomes for KP Members.- Agile Transformation: Evangelized and introduced Agile processes (Scrum + Kanban) for Scrum Teams, enhancing team velocity and agility for streamlined project execution.Key Technologies: DevOps, Java, AWS, Hybrid Cloud, Cloud-Native App Design, API-first Delivery, API Gateway, Multi-Channel Notification Solutions, App and Web Integration, Agile (Scrum + Kanban).

Headed Digital Platform Engineering initiative for consumer platform delivery and operations. Lead planning, selection, engineering and rollout of large scale digital platform and solutions for Kp.org / KP Mobile NexGen digital platform. 
• Spearheaded a cross-functional (Business and Technology) roadmap strategy and planning team to strategize, define and execute a multi-year (3-5 year) Digital Transformation Strategy & Program with a $50M+ budget.
• Managed a Digital Transformation Platform selection and launch of Personalization technology for Mobile and Web channels (Personalization, Marketing, Content Management & Analytics) to increase member engagement.• Directed product managers, architects, business leads, development and infrastructure teams to operationalize RPA automation tool. Automation tool reduced digital operations response time by 100% (reduced SLA from 48 hr. to 24 hr.)
• Part of founding team which defined and executed DevOps strategy to launch the product at 400% faster pace (moved from 3-month release cycles to a monthly release cycle by using DevOps tooling/strategy)
• Designed and delivered API Platform strategy and tooling. Selected, design and implemented two API Management tools (APIGEE/Axway) as part of a founding API Leadership team.
• Lead delivery of 20+ APIs for kp.org web/mobile platform; led platform program and project management and successfully launched developer portal, design process, and DevOps release process.

Conceptualized, designed, and led product delivery of multiple consumer facing products and solutions. Launched development platform, Mobile Technology Products, server-side framework, and SOA/API infrastructure for mobile platform and services. Organized backend data access, security, and iOS/Android integration using restful web services for Kaiser Permanente Mobile App.• Architecture, design and lead a scrum team to deliver messaging and notification platform for KP which increased member engagement by 4x. • Established KP’s public API (interchange) in partnership with the technology incubation team. Coordinated with regional business leadership to re-imagine appointment reminder and notification capabilities. • Implemented cloud, platforms and infrastructure standards for KP through leading POCs as well as managed multiple RFI and RFP at KP concerning mobility and document management.

Lead user requirements, design, development and release of multiple J2EE Web apps, web services & product integrations (document workflow) for Kaiser ERP platform. Utilized J2EE, Java, Dhtml, Ajax, Oracle, DB2, Vignette and other open source tools.• Worked on complex product integration between multiple products (Oblix, PeopleSoft, MQ, and Vignette) to implement document routing, working, and approvals for Accounts Payable systems for KP• Managed product selection, implementation, and maintenance of key web services/SOA product, roadmap, and technologies• Headed design and development of MQ based integration with Siebel CRM for CRM enablement and implementation

Lead creation of ESB/SOA platform. Also lead designed and implementation of multiple SOAP based web services for clinical, members & employee applications and services.

Developed multiple rich web based applications in clinical and financial domains. Utilized J2EE, Java, Websphere, Dhtml, Dojo toolkit, Oracle, maven/ant, struts and other open source technologies.