• Coordinate with business teams and departments, including Sales, Procurement, Supply Chain, Finance, HR, and Operations/Production, to deliver IT capabilities by leveraging project management methodologies.• Serve as a Subject Matter Expert on digital initiatives, IT methodologies, and technology, while ensuring compliance with quality standards.• Manage Digital and CoE initiatives to implement digital solutions, ensuring they meet architectural standards and IT business processes.• Assess current IT systems and business processes, recommending improvements and leveraging RPA tools to meet evolving business needs.• Develop and improve reporting capabilities using SAP BW, BI tools, and statistical methods to generate actionable business reports and KPIs/measures for the organization.• Lead productivity initiatives using automation technologies such as AI/ML, generative AI, and scripting.• Ensure IT security and compliance for digital and IT solutions while facilitating smooth integration between IT and OT systems.• Collaborate with cross-functional teams to effectively communicate and provide training on IT & digital solutions tailored to affiliate-specific needs.

Managing projects for Hitachi Group companies across PAN India.• Implementation of networks and systems.• End-to-end project management and establishment of common shared services for Hitachi Group companies.• Developing data center services, co-location services, and infrastructure services such as built infrastructure services, data, and network security for group companies.• IT procurement (responsible for RFP and RFI) and financial aspects in IT, including budgeting.• Vendor management (dealing with OEMs and partners).• Developing and managing Service Level Agreements (SLAs) with ISPs and OEMs, IT contract management, and responsibility for vendor payments.• Solution development for group companies based on their requirements.• Conducting global IT governance and security policy audits for group companies, such as HITCO2 (Hitachi Group IT & Security Control Objective 2).• Responsible for IT cost optimization, improvement, and gap analysis of IT security.• Promoting global applications and services to group companies, such as business applications and network services.• Establishing service operations for group companies and developing IT operation processes.• Training IT managers and stakeholders of group companies.• Evaluating new technologies such as automation (RPA), visualization, SD-WAN, cloud, etc.• Managing licensing and compliance for the IT department.• Promoting global IT policies, continuity/DR planning, security enhancement, and migration.• Troubleshooting and remediation of IT issues, providing technical support.

• Managed IT operations for over 5000 users, including implementation of SAP and other applications in a thermal power plant environment.• Oversaw IT security and compliance, vendor management, and procurement processes.• Led end-to-end project and program management, including setup of IT landscape for power projects and program management.

• Managed IT operations and infrastructure projects, supporting global applications and ensuring IT security and governance.• Established IT infrastructure for corporate office and regional offices, including setup of local data centers for business operations.

• Managed AAI cargo E-com datacenter, network systems, and applications, collaborating closely with AAI and corporate teams.• Provided support for network administration and site coordination.

Managed and supported the company's network infrastructure, ensuring seamless and secure connectivity across all departments. This included overseeing the installation, configuration, and maintenance of routers, switches, firewalls, and other networking equipment. Additionally, implemented network monitoring tools to proactively identify and resolve issues, ensuring high availability and performance. Provided technical support and troubleshooting for network-related problems, and worked closely with vendors and service providers to maintain optimal network operations. Conducted regular network audits and implemented security measures to protect against cyber threats and ensure compliance with industry standards.