• Works close together with product owners and business analysts to get a deep understanding of upcoming features.• Works together with technical regression testers and tests/verify new features before they are handed over to the business testers.• Coordinate the business tests with the test coordinators of the countries.• Evaluate new tools for automation testing.• Prepare and sends the release notes of upcoming releases to the business.• Prepare and send the release control and release announcement documents to the management.• Create and Communicate release plan and release planner to business and all stockholders.• Research new policies for stabilising the over all release process.• Coordinates and leads the smoke tests at Go Live /Cut over.• Handle Microsoft D365 minor and major releases.• Research new features for ERP system and get approval post testing in Pre-Prod systems.

•Communicate the release-related tasks such as plans, timelines, requirements, etc. between different teams.•Coordinate the release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates.•Identify the risks that can delay the release and manage them, such that the scope scheduled, and quality of the release is not affected.•Track the progress and find issues, if any. Always work to improve the process of release.•Make sure that the release is planned, according to the requirements and budget.•Schedule the release readiness reviews before deployment and milestone reviews after each release.•Create plans for the implementation and deployment as per the release schedule.•Plan and give weekly updates on the release activities.•Maintain documentation related to procedures on build and release, various notifications list, and dependencies.•Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management.•Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.•Lead and co-ordinate the Go-Live activities including the execution of the deployment/cut over plans and checklists.•Plan, coordinate and supervise all activities related to the scoping, through to deployment of releases into production, with line of sight on the impacts and implication to front to back customer journeys/business services.•Daily/Weekly/Monthly Release Reporting.•Liaise with project / product managers, keeping them updated on release progress against milestones, risks, issues.•Research new software development and configuration management methodologies and technologies and analyzes their application to current configuration management needs.

•Working on Agile and Devops methodologies for sprint delivery. Communicate the release-related tasks such as plans, timelines, requirements, etc. between different teams.•Monitor Status of automated test status, work together with Devops on maintaining automated testing infrastructure.•Cooperate with general quality assurance department to improve software QA process.•Define release checklists, test and release or block new software releases. •Release Management including backup, restore, starting of instances.•Regularly install and test new software builds.•Coordinate the release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates.•Key contact person and escalation body for Functional Experts and System Owners regarding the alignment of releases.•Continuous improvement of Software Release Management methodology.•Coordination of all release activities across business and IT functions

•Work on modern agile software delivery practices such as Scrum/Kanban, Continuous Integration and Delivery (CI/CD) and Automation using Jenkins or equivalent framework•Participating in aiding troubleshooting of the pipeline, collating and prioritising feedback to input back into the roadmap for the DevOps Team.•Participating as a member of the DevOps team for delivering environments and tools for supporting the development & testing of features by agile teams•Working together with software engineers for ensuring new features and functionality will be supported by our infrastructure and validate their scalability, reliability, and security requirements•Employing Git & GitHub for the DevOps automation and pipelines, along with using Jenkins for performing continuous integration (CI) and continuous delivery (CD). Design and document CI/CD infrastructure for build, test, and release pipelines.•Collaborating with the Digital Assembly line for linking Jenkins’s platform to terraform and deploy the Just-in-Time infrastructure as applications are built for development, testing, staging, and blue/green deployments in production•Identifying and troubleshooting issues by employing different DevOps tools along with monitoring platforms•Defining the release checklists while testing & deploying/blocking the new software releases•Performing release management activities like backup, restore, and starting of instances•Familiar with tools and technology stack including Linux, Docker, Git, Ansible, Kubernetes, Maven, Jenkins, TFS, AWS, Oracle eCRM, Putty, Puttygen, Ubuntu, RedHat Linux, S3, ECS/EKS, Terraform, Helm, VPC, EC2, Cloud Front.•Continuous Integration Tools: Maven, Jenkin, Git,Cucumber.

•Performing network analysis, troubleshooting, maintaining, and supporting complex network systems•Possessing hands-on experience in network hardware and technologies such as routers, switches, Ethernet, Fast Ethernet, and Gigabit Ethernet•Familiar with knowledge on RIP, EIGRP and OSPF routing protocols and LAN/WAN technologies including Ethernet, Point-to-Point, Static, default, dynamic routing and VLANs•Possessing expertise in tools like Putty and Secure CRT•Accountable for tracking & upkeeping the network elements utilizing•Handled for coordinating with the TAC –Team for managing the escalated cases•Handled the fault management, resolution, and escalation to the concern team•Worked together with the field team for troubleshooting and providing technical support•Generation, updating and closure for Trouble Tickets