16+ years of experience in leading Operations, Client servicing, Project and RelationshipManagement across multiple industry verticals for Finance & Accounting domain in Procure ToPay. Associated with Accenture since October, 2008. Efficient in managing operations, processtransformation, implementing strategies towards enhanced SLA managementCurrently managing operations in Procure To Pay for a leading Manufacturing clientRole:▪ Responsible for managing the End to End Service Operations▪Process Managemento Procure To Pay: Invoice Processing, Payment Processing, Vendor Reconciliation, Vendor Helpdesk, Month-End Activities ▪ Co-innovating with the client by implementing Continuous Improvement Plans, Process Reengineering Robotics, Process Automation & Analytics▪ Ensuring robust Controllership environment and strict adherence to Control & Compliance while delivering superior customer service▪ Leading the monthly/quarterly governance calls with senior leadership both at client/ Accenture endBeginner on power BI▪ Provide people leadership; ensure retention, Mentoring and Training of Operations/Functional LeadsAutomation.