Nitin Varma Email & Phone Number

United States

United States

Enabled three major US based P&C Insurance companies leapfrog their business operations by managing implementations that leveraged the power of digital transformation, AGILE and Generative AI. As the Release Train Engineer for Specialty Insurance arm of one of the biggest US P&C insurers, led the delivery of a superior underwriting workflow on Salesforce..

Enfield, Connecticut

Managed the IT operations of a mid-sized American retirement service provider's Customer Contact Center. As Project Manager and Lead, managed several large scale CCaaS based IVR platform implementations with specific focus on Digital Customer Experience, User Authentication, Data Privacy, Anti-Theft measures, Fraud Detection technology and Data Retention.

Enfield, Connecticut

Over 3 years of Lead Consultant experience in the Retirements domain with specific emphasis on Contact Center Management, IVR implementation, Customer Experience, Customer Relationship Management (including CRM tool implementation), corporate reporting, tax reporting, content management and Corporate Marketing. As a Lead Consultant was instrumental in.

Springfield, Massachusetts Area

Was instrumental in defining the business architecture for Absence Management of the largest employee benefits administrator in the US. As the Project Lead, led a team of over 40 testers over 7 months to successfully accomplish the User Acceptance Testing of the client's Disability Benefits processing system. Led a team of Consultants to draft the.

Enfield, Connecticut, USA

• Domain Knowledge:
• Over 47 months of experience in Group Life Insurance and Annuities domains
• Over 36 months of experience in working with Claims Management systems
• Exposure to New Business and Underwriting of Life Insurance and Annuities products
• Comprehensive understanding of Retirements, Disability Insurance, Absence Management and Dental Insurance domains
• A Certified ALMI and ACS under LOMA who has completed LOMA 280, 290, 301, 311, 320, 356, 361 and AAPA 273

Post Graduate Diploma In Management - Full Time (Equivalent To Mba), Marketing, 3.02 Out Of 4

Activities and Societies: Marketing Club; Creative Committee for IFMR's Annual B-School Festival 'Abhyudaya'; Placement CommitteeMajored.

Bachelor Of Engineering (Beng), Electronics And Communication Engineering, 77% - First Class With Distinction

Activities and Societies: - Association Coordinator of the Department Association - Chief Editor of college magazine - Received the “Best.

Grade 12 (Indian School Certificate - Isc), Mathematics And Biology, 71%

Activities and Societies: - Silver Awardee under the Duke of Edinburgh Award Scheme (DEAS) - Member of Social Service Club in partnership.