Nitin Waghmare Email & Phone Number

Mumbai, Maharashtra, India

Mumbai Area, India

ATM Operations Management, Service Delivery, Vendor Management, Post Deployment Services, Client Management, Team Management, Project Management, Process Improvement, ISO Audit.

Mumbai Area, India

ATM Operations Management, Process Improvement, Vendor management, ATM Post Deployment services, ATM and site audit, Risk Management, Training staff, Reporting outcomes to Management, Analysis on findings which comes up after audit and mitigate risk, compliance on vendors process.

Mumbai

Handle Support Renewal Business for all the customers in India, Sri Lanka and Pakistan.Understanding customer requirements by meeting and discussing on the support renewal requirements.Negotiating with clients to close the deal.Partner ManagementManaging complete sale cycle from opportunity evaluation stage to successfully closing the deals.Handling all the operations part for support renewal of licenses.End User experience on Siebel CRM and SFDC for 2.3 Years.

•Documentation of Business/ Technical requirements which are given by client and providing this information to Sales manager and Technical consultant to design a solution for the client which Best fits the clients environment and needs.•Sales Operations: Role in the organization is to take and process quotation requests from customers by using Siebel CRM, actively seek the conversion of inquiries to orders and act in a customer service role between the production staff and… Show more •Documentation of Business/ Technical requirements which are given by client and providing this information to Sales manager and Technical consultant to design a solution for the client which Best fits the clients environment and needs.•Sales Operations: Role in the organization is to take and process quotation requests from customers by using Siebel CRM, actively seek the conversion of inquiries to orders and act in a customer service role between the production staff and customers.•Data mining is done from Siebel CRM, Google Analytics to do data analysis on raw data and convert into information which helps the organization to take business decisions.•Aligned with KPMG and BSA for doing Compliance on various IT companies for our Software Products.•Revenue status reporting to Managing Director, Regional Sales Manager and Partner Manager.•Recommend, develop, write and communicate sales requirements which come in through web, phone, mail.•Generating reports by doing Statistical Analysis of revenue by Sales Manager, Region, Distributors, Business Vertical and growth for previous years and current quarter by making use of raw data and feeding it to Managing Director.•Generating Service business which includes Maintenance Renewal for the Software.•Generating leads for Account Managers and Partner Manager and making an upfront contract for them.•Responsible for Siebel Management for India.•License Administration for India is done by me.•Responsible for performing Audit on partners and End users for the sales order which are placed on us.•To be responsible for accurate and timely issue of quotations and prepare invoices to our customers as required.•Commission analysis for Sales Managers for the Sales Orders which they bring in the Organization.•Partner Management is done by using Salesforce.com CRM.•Support Account Managers in various stages of Sales cycle.•Validating and processing service business related purchase orders. Show less

Project Title: To Increase the Productivity of CA-250 (Soil Compacter) in DYNAPAC by April’09 by applying DMAIC Methodology.Objective: To reduce the lead time of engine sub assembly by 32% and platform sub assembly by 15% and hence increase the Man power efficiency by 30% by April 09.Execution: The Project employed DMAIC methodology and 5S Implementation which improved the man power efficiency by 30% and reduced the cycle time of engine subassembly from 180mins to 130… Show more Project Title: To Increase the Productivity of CA-250 (Soil Compacter) in DYNAPAC by April’09 by applying DMAIC Methodology.Objective: To reduce the lead time of engine sub assembly by 32% and platform sub assembly by 15% and hence increase the Man power efficiency by 30% by April 09.Execution: The Project employed DMAIC methodology and 5S Implementation which improved the man power efficiency by 30% and reduced the cycle time of engine subassembly from 180mins to 130 minutes and platform subassembly from 152 minutes to 126 minutes of CA-250 (Soil Compacter). The estimated benefit was around Rupees 7 LAKH.Actions: The Project identified the causes of delay in activity time; we also identified the non value adding activities in engine and platform subassemblies. Recommendation where given for reducing the cycle time of the subassemblies and few solutions where implemented by the management at the time of project. Show less

The Content BPO market landscape in context to the Entertainment & Broadcasting space and identify complementary opportunity areas for Wipro to invest/partner.Project Details: Landscape of the overall market across Entertainment & Broadcasting industry. Constituents of the 'Content BPO' space in Entertainment & Broadcasting market segments.Opportunity Mapping in different processes such as pre-production, production and post-production in Entertainment industry… Show more The Content BPO market landscape in context to the Entertainment & Broadcasting space and identify complementary opportunity areas for Wipro to invest/partner.Project Details: Landscape of the overall market across Entertainment & Broadcasting industry. Constituents of the 'Content BPO' space in Entertainment & Broadcasting market segments.Opportunity Mapping in different processes such as pre-production, production and post-production in Entertainment industry. Key trends in Entertainment industry and its impact on Content BPO, Value Chain Mapping. Mapping key Content BPO players (competitors) globally present, skills and services provided by those players for Entertainment and Broadcasting industry.Mapping key Product players which provide equipments for performing different processes such as pre-production, production and post-production in Entertainment and Broadcasting industry. Show less

Mba, Operations Management

Operations Management

Be, Electronics And Telecommunication

Electronics and Telecommunication

Hsc, Science

Science

10