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Consultant pre-owned car sales

AUDI MUMBAI WEST INDIA FEBRUARY 2013-PRESENTBrand Manager Pre-owned car salesCompany profile: Premium car dealership dealing in internationally acclaimed Audi cars in Mumbai WestAnd Navi Mumbai India.• To handle the entire gamut of evaluation, buying, selling of pre-owned cars and preparing price index.• Maintain Sales Operation Procedure & Service Quality Standard with responsibility of handling Pre-Sales Follow-up, Post-Service follow-up.• Inventory Management.• Pre-owned car sales.• Build and expand customer database.• Train Product Managers to evaluate cars.• Organize exchange events.• Competitor analysis.• Keep track record of walk in, telephonic enquiry of customers and prospects.• Perform CRM and keep regular contact with existing customers.• Control the internal/external process of reconditioning and check quality of reconditioning.

Technical ConsultantCompany Profile: United Kingdom based Media house: Haymarket Consumer Media. London• Successfully involved in doing car research for analyzing the latest as well as past market trends, uncovered new opportunities, identifying dynamic and flexible solutions. • Deftly answering the queries of the magazine’s readers as well as technical queries on buying old and new cars. Adroitly provide consultation on buying, selling, maintenance and restoration of cars. • Interacting with the readers to understand their needs/ requirements while assisting them for the required services and maintaining reader relationships to build the future perceptiveness.• Skillfully assisting the team designing the features in the magazines like photography, write-up, technical information and support foe end to end concept of monthly used car page for last thirty nine months including photo shoots and coordinating with various used car dealers across the country.• Actively assisting in shooting photographs such as cornering, static, pan and tracking of new cars. • Skillfully providing consultation on phone for subscribers of Autocar India/Whatcar? all over the world. Ensuring high levels of quality while providing onsite support.• Handling the responsibility of long term car fleet sent by car manufacturers for testing.Proficiently coordinating with various car workshops/showroom for collecting the newly launched cars in the country. • Responsible for laying down the standard procedures for quality assessment and accountable for refining, updating as per the requirement of the organization.Achievements Successfully attended many press conferences of new car launches and events by various car and ancillary manufacturers. Efficiently coordinated with the team in conducting road tests on all newly launched cars in India. Accountable for testing the fuel efficiency test runs in the city as well as in highways.

• Skillfully established the firm Cool Cars which was Consultancy and Pre owned Car Dealership Firm. Handled work allocations & collected reports from Workshop/Showroom for smooth process efficiency.• Handled the entire gamut of evaluation, buying, selling, restoring and refurbishing of pre-owned Indian and imported cars. Resolved customer complaints on performance bottlenecks by attended customer queries and issues & provided value added customer services by attending customer queries and issues.• Accountable for maintaining excellent Sales Satisfaction Index & Customer Satisfaction Index as well as the decorum of Showroom.• Maintained Sales Operation Procedure & Service Quality Standard with responsibility of handling Pre-Sales Follow-up, Post-Service Follow-up.

• Skillfully designed various projects in Maharashtra at Mumbai, Pune and Kolhapur. Actively involved in supervising architectural activities of providing technical inputs for smooth construction activity

• Managed classroom coverage of assigned subjects as per academic curriculum to students. Formulated syllabus and made it available to students after getting it approved along with learning objectives• Devised and updated course content while prepared Academic Daily Reports. Assumed overall responsibility of a devoted educator covering professional development.