Created, Managed and MArketed their Digital Properties and Social Media platforms

- Managed web development and designing team of 13 people and completed several projects in PHP and other CMS- Worked on Optimization of the Landing Pages to promote our own Nutra Products through Affiliate Marketing program- Partnered with various tech firms such as AVG, Avira, McAfee, Imgram Micro and other backup firms for White Label services- Interacted with software development team to share the testing results of the in-house Antivirus (NaMo Antivirus and Optimo AV) and PC Cleaner that we were building- Successfully Launched our flagship product NaMo Antivirus and a sensational PR case study on Gustakhi Maaf (NDTV) https://www.youtube.com/watch?v=eIyloq4Ota4- Distribution of the software on major online platforms and promoting it for achieve 100K downloads in less than 2 months- Interacting with SEO team to ensure the process of the projects. Our ORM (Online Reputation Management) team ensured quick response to every query or concern raised on online platforms. This proved to be a great deal to maintain the online sentiment ratio for the brand.- Groomed the team to reduce the turnaround time (TAT) for any task assigned to them - Interacting with Web Server team to ensure the server specifications are set

Clients Handled – KitchenAid, Scottish Govt., Turkish Airlines, Aircel, ICPCI, DLF Mall of IndiaJob Profile:Task InvolvedManagerial Tasks- Managed a team of 5 members with an objective to train them and make a self dependable digital team- Time / Task management of self and team- Ideation of Digital Campaigns for various clients- Product (Adwords, search engine optimization, media planning / buying) training of team members- Conducting weekly team meetings, advising on projects, and motivating team members- Keeping team updated with latest digital statistics and updates on paid media and social media- Client relationship meetingsExecution Tasks- Maintaining MCC account. Creating and optimizing ad campaigns on Google Adwords and Facebook- Consumer, KOL and industry research for preparing pitch presentations and strategies for NBD clients- Work with existing clients to formulate a social media strategy that collaborates with marketing, PR and advertising campaigns- Interacting with publishers, bloggers and media planning and buying for existing clients and NBD clients- Monitoring the buzz around the brand using the tool Brand Watch- Analyzing visitor flow on the client’s website and recommending on-page and off-page activities to the team- Researching top influencers (blogger), competitors, and trends in clients' industries- Blogger interactions and extracting coverage for the clients- Create timely and engaging content optimized for platform used and intended audience

Clients Handled - Uninor, Honda Car India, Panasonic, Reuters, Huawei & NECa. Client Handling – - Understanding client’s brief / requirements, and reverting to them- Take a stock of daily tasks for the client and manage and understand performance of existing campaigns- Schedule meeting or telephonic conversations to discuss daily performance & next stepsb. Managing internal tasks – - Creating Media Approach for Adwords and Display Advertising - Planning, Buying and Optimizing Media plans after analyzing various aspects of the campaign- Analyzing SEO traffic on the website and brainstorming with SEO team- Creating / Formulating Social Media Strategy by interacting with SM team and brainstorming Social Ideas including Contests and Content- Co-ordination with MIS team for reporting• Analyzed client competition using Ad Relevance, Vizisense, Alexa, Comscore and Double Click.• Analyzing visitor flow on the Uninor’s website and performing on-page and off-page activities based on the results• Pulling out MIS reports to analyze the performance of the campaign and optimizing• To coordinate with the Finance Team to raise Invoices / PO’s / RO’s on timely basis to the client and publishers• Delivering pitches to the new brands and presenting company credentials and case studies• Thinking of innovative and out of the box ideas, to achieve the marketing goals / campaign objective• Involved in various research activities held for pitches such as competition analysis, keyword search volumes, paid – owned – earned platform performance and suggesting strategies• Weekly and monthly review meetings with the clients• Mentored management trainees and training them about Adwords and online industry• Held multiple sessions with the team to discuss the daily challenges they are facing and finding innovative ways to enhance the team performance.

• Market research done to find out the scope for internet marketing in India, list out our competitors, documenting business model of the competitors, determining the advertising expenditures of various business sectors in India.• Interacted with the Clients (in India Territory) and pitched them to schedule face–face meetings and conference calls (desktop sharing) for our Internet Marketing services and presenting our value proposition to them.• Presented our service offerings to the clients in Face-Face meetings / Conference calls (Desktop Sharing through GoToMeeting, Web-Ex and DimDim).• Creating and sending proposals as per the requirement of the prospects.• Signing up contracts with the clients.• Creating reports of on Microsoft Excel and Sales Force.• Mentoring newly joined employees. - Project in Ebusinessware• Interact with preferred vendors and business partners through e-mails & conference calls to generate business and serve technical requirements. Add & evaluate clients to increase business prospects.• Manage full recruitment cycle independently including resource requirement gathering, sourcing, initial screening, short listing, pre and post interview follow-ups, reviewing with stakeholders, reference checks, preparing offers, negotiation and closures.• Source potential candidates through job portals, networking, staffing companies, employee referrals and head hunting in target software companies.• Exercise full authority to decide salary package & benefits (as per company guidelines), share the same with the candidate and close the offer. Made necessary recommendations to hiring manager and candidate to ensure win-win closure.• Responsible for maintaining data bank, identifying in-demand technologies and proactively building relations with potential candidates

It was a semi-technical broadband service provider "NTL" project. And I started working there as a technical support officer and was responsible for resolving technical issues with the broadband services that our customers in UK were facing. We provided an inbound telephone technical support, wherein we received customer's call who were facing trouble browsing internet, and provided network and administrative solution's to them. Our support was comprised of some selective issues with customer's PC like Browser settings, DHCP, LAN Connection, Installation of Drivers, Pear2Pear Connections, Installation of Routers (Linksys, Netgear etc), Issues with STB or Cable Modem, updating about Network problem. Escalating the issues to the next level in case of certain complications.