Role of a consultant for Lead Logistics Product having SCM, FFW as well as 4PL customers, Process GEMBAs, Driving OPEX behaviour, Implementing standard processess, support as a SME for issue resolutions, act as a process consultant for various finance and PO management process, driving automation tool utilisation by creating awareness among end users, arranging skill matrix trainings thru L&D team, reducing manual interventions for Invoice and PO creations by training end users and leaders on utilising SAP contract creation process, enabling Operational finance team by providing subject matter expertise for streamlining broken processess in carrier and 3rd party vendor payment process as well as customer invoicing expectation process.

Lead a customer cluster of 50 team members ( 5 Direct Reports) for SCM Customers of verticals like Retail, Lifestyle, Automotive, Chemicals and one big Global Player in Toy Industry. Responsible for PO Management, Vendor Management and supporting Procurement of vendor services, CFS implementations for key customers, Creating Dashboards for team performance as well as customer reviews, BCP management Reporting desk to Senior Management during Cyber attack and Creating a parallel system for Carrier Management during Cyber Attack. Played a key role in GST Implementation along with CI and Finance Team. Navigated and supported automation team with Process maps and control areas for designing automation tools for BL Process Check thru systems instead of manual proof reading, Invoice Cancellation Tool for control on rev leakages as well as adhernce to Global Approval Authority Matrix improving Compliance Performance Measure, Digital Huddle Tool for driving OPEX behaviours, Carrier BL rls and Carrier Payment WFM as well as dispute resolution Web tool ensuring zero email exchanges and prompt tracking of pendency and bl release process, buddy partner for various new talents playing critical roles in leadership as well as professional expertise, 101 induction to peers in CS as well as other support functions to develop their Subject Matter Expertise about SCM and make their engagement and journey more comfortable, implementing centre project Cashbox on automating booking of Rev and Cost in SAP, providing ideas to developers and CI team for development of adhoc rev and cost approval booking tool, develop a talent pool by participating in 9 BOX reviews with senior management, swing support management and supporting with developed talent member to other clusters for onboarding new customers and issue resolution. Supported as a SME for various new processess in operations or issue resolution or for implementing new customers or processess

Leading SCM CS Team of 20 expertise, Hiring and Developing New Talents, Developing Quality Metrics Mentoring mechanism thru MS Excel Dashboards to meet Retail Global Key customer KPIs and drive OPEX behaviours, Conducting Daily Huddles/Weekly Team Meetings, Presenting Customer Management KPIs to Customers and Senior management, Implementing Compliant Haz Container CFS Stuffing Process for Global Key Client by Integrating with APMT CFS, conducting coachings/Mid Year reviews and Appriasals, Contributing feedback to 9 BOX Talent review team for growth of performing team members

Implementing Centre Driven VMS Dashboard Project, Facilitating implementation of and supporting Key Super User Team for Global Freight Forwarding System, Implementing and Leading CS PO Management Process for Key Steel customers, Reporting Branch KPI Performamce to senior management, Onboarding and Training New Talents and navigating them to meet customer expectations , reporting to BCO / Finance team for monthly GP related queries.

Leading CFS WH Operations Management Team / Responsible for Implementing and driving HSSE Policies

PO And Vendor Management for SCM Retail Global Key Customers, Carrier Management/Freight Forwarding Management Customer Service SCM PO Management, Support for Data Modelling of MS Access Project for FFW and SCM CS WFM project, SI Filing and EDI as well as Performance Reporting to Customers and KAM team, CFS and CY Management.

Carrier Booking Management for SCM Customers/ Empty Movement Coordination, Sailing Messages EDI Management, Carrier Performance Reporting to Key Global Account Management Team, Implementing WFM DBMS tool for Stabilising Carrier Booking and Payment Management Process, SAP Coordinator for Carrier Purchase Order Payment Management, Implemented 1st Pilot of NEFT Payments successfully for SCM Carriers in India

Shipping Instructions Filing and Auditing

Container EDI Management for Canada Pacific Rail, Inventory Reconciliation for Depots and Terminals in System

Handled South Mumbai Region for Cardio Products - Vitalis Division for Promoting and Launching Cipla Cardio Products. Ensuring Stock Management at Various Stockist and Chemists and Institutions. Arranging Seminars for Medical Practitioners and participating in Product Launch Programs