Nitin comes with over 29 years of experience in Customer Service, Operations & Quality functions.His areas of expertise include Program Management, CRM Implementation, Process Management, Credit Administration, Operations Management, Quality Management & Customer Life Cycle Management.He has been managing operations with focus on implementing processes related to Customer Life Cycle Management to derive operational efficiency. He has led business critical programs through cross functional teams. He also helped to implement CRM in various places.Nitin holds Bachelors Degree in Electronics Engineering and Diploma in Electronics & Telecommunication Engineering. He also holds Diploma in Business Administration. He is certified Six Sigma Black Belt.He has experience in key positions in leading Indian companies in Program Management, Business Excellence and Customer Service OperationsHospitality Management: He was having a primary responsibility for operations of a 32 keys Five Star Hotel owned by the President of Equatorial Guinea (Africa). He also had additional responsibility for operations of a Restaurant, Clinic & Super Market.Change Management: He had been part of enterprise-wide programs to drive strategic initiatives through Six Sigma Projects to stabilise change and enhance operational efficiency of the employees.Leadership Engagement: A thorough professional with a proactive attitude, capable of thinking in and out of the box, generating new design solutions and ideas. Possess excellent interpersonal, communication and organizational skills.Before stating his entrepreneurship journey, he had worked with renowned companies like General Motors, Delphi Automotive, Tata Teleservices, Etisalat, WorldSpace, Reliance Communications & Aircel.Currently he is running his own company into renewable energy sector.