Nitin Karavadra Email & Phone Number

Maidenhead

Maidenhead

• Active monitoring of the network and servers within the data centre and responding to any alerts• Resolving and responding to customer tickets as per SLAs, escalating to the relevant department were necessary• Troubleshooting issues with the network and diagnosing software and hardware issues with the servers• Building and deploying new servers as per requirements. Hands on experience with building various models of Dell, HP and Supermicro servers• Setup and configuration of Cisco ASA 5505 and 5510 firewalls• Installing and configuring operating systems including Windows Server 2008/2012, various distributions of Linux and VMware ESXi• Network cabling and terminations (RJ45)• Managing tasks in the data centre environment and liaising with maintenance personnel

Uxbridge / Northolt

• Maintenance of data in the in-house stock/pricing system. Ensuring information is accurate for the sales department. Investigating and resolving any discrepancies. Reporting faults found, requesting improvements and usability enhancements with the developer. Training and assisting users with the effective use of the system. • Desktop support. Troubleshooting various software and hardware related issues within a Microsoft Windows environment. Assisting the office staff with any IT related queries and providing help with Microsoft Office, Internet Explorer and Outlook issues.• Creating reports. Extracting data from the in-house system and using MS Excel to produce various sales, purchase, stock or pricing reports for the company directors when required.

Bachelor Of Science (Bsc), Computer Science

Education record