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Nitin Mithal Email & Phone Number

Director and Head Global Customer Delivery at Clari5 - A Perfios Company
Location: Bengaluru, Karnataka, India 8 work roles 2 schools
1 work email found @clari5.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Current company
Clari5 - A Perfios Company
Role
Director and Head Global Customer Delivery
Location
Bengaluru, Karnataka, India
Company size
190 employees

Who is Nitin Mithal? Overview

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Quick answer

Nitin Mithal is listed as Director and Head Global Customer Delivery at Clari5 - A Perfios Company, a with 190 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at clari5.com and a matched LinkedIn profile for Nitin Mithal.

Nitin Mithal previously worked as Director - Head Professional Services. at Customerxps and Associate Director at Customerxps. Nitin Mithal holds Bachelors Of Technology, Electrical Engineering from Gb Pant University Of Agriculture & Technology.

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{first}.{last}@clari5.com
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Profile bio

About Nitin Mithal

At CustomerXPs, my leadership in professional services extends to steering our enthusiastic team to deliver exceptional experiences, particularly with our Clari5 product for EFRM and AML. Our team's commitment to service excellence has notably resulted in achieving remarkable time-to-value, with a record low of 48 days. Spearheading projects from inception to post-live support, my role is instrumental in both driving our business unit's gross margin and customer satisfaction to new heights. By fostering strong relationships across departments, we ensure seamless integration and regulatory compliance, which has been pivotal in onboarding multiple global customers across diverse geographies.

Listed skills include Core Banking, Pre Sales, Business Analysis, Sdlc, and 42 others.

Current workplace

Nitin Mithal's current company

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Clari5 - A Perfios Company
Clari5 - A Perfios Company
Director and Head Global Customer Delivery
Bengaluru, KA, IN
Website
clari5.com
Employees
190
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8 roles

Nitin Mithal work experience

A career timeline built from the work history available for this profile.

Director - Head Professional Services.

Customerxps

Bangalore Urban, Karnataka, India

Leading the enthusiastic team of Implementation, Customization and Global support for EFRM and AML Product - Clari5.• Delivering a WOW experience to the customers, deciding, and implementing critical business decisions to make it happen. Achieved time to value in the lowest possible time of 48 days.• Delivering to the bank for their digital journeys and ensuring regulatory compliance.• Responsible to deliver from requirements gathering to go live to post go live support.• Responsible for the gross margin, CSAT, service excellence for the business unit.• Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments.• Review resource allocation and workload assignment according to unit requirement.• Delivery and payment milestones tracking & review.• Responsible to recruit, hire, train, and supervise group leaders.• Responsible for implementing OKRs for the business unit.• Coach/Guide to help Agile teams achieve their Goals/OKRs• Responsible for negotiating contracts for new and existing customers.• Recommending methods of improving the processes and seeing that actions are implemented on time to deliver a wow experience.• Review customer feedback, identify areas of improvement and review the actions to improve customer experience.• Consulting Customer success management team, helping in building sales pipeline.• Periodic reviews with customers.• Customer visits with sales and CSMs.• Productivity improvements and SLA tracking.• Implementing Rocket Lane for transparent project management and tracking with the end customers – real time updates to customers.

Associate Director

Customerxps

Bangalore

Feb 2018 - Aug 2019

Senior Project Manager, Finacle

Infosys Limited

Bangalore

Feb 2008 - Mar 2015
Team & coworkers

Colleagues at Clari5 - A Perfios Company

Other employees you can reach at clari5.com. View company contacts for 190 employees →

MK Manoj Kumar Manoj Kumar Colleague at Clari5 - A Perfios CompanyUttar Pradesh, India View → MM Manjunadh M Manjunadh M Colleague at Clari5 - A Perfios CompanyBengaluru, Karnataka, India View → PS Puja Sinha Puja Sinha Colleague at Clari5 - A Perfios CompanyBengaluru, Karnataka, India View → SE Sheela Emiliana Sheela Emiliana Colleague at Clari5 - A Perfios CompanyBengaluru, Karnataka, India View → MR Mandeep R J Mandeep R J Colleague at Clari5 - A Perfios CompanyBengaluru, Karnataka, India View → SK Sonal Ketkar Sonal Ketkar Colleague at Clari5 - A Perfios CompanyBangalore Urban, Karnataka, India View → DR Dinesh R Dinesh R Colleague at Clari5 - A Perfios CompanyBengaluru, Karnataka, India View → BJ Berlin Jabasingh Berlin Jabasingh Colleague at Clari5 - A Perfios CompanyIndia View → RS Rupam Singh Rupam Singh Colleague at Clari5 - A Perfios CompanyMumbai, Maharashtra, India View → FS Faizan Shaikh Faizan Shaikh Colleague at Clari5 - A Perfios CompanyMumbai, Maharashtra, India View →
2 education records

Nitin Mithal education

Bachelors Of Technology, Electrical Engineering

Gb Pant University Of Agriculture & Technology

BTech Electrical Engineering.

Science

St Mary'S Academy
FAQ

Frequently asked questions about Nitin Mithal

Quick answers generated from the profile data available on this page.

What company does Nitin Mithal work for?

Nitin Mithal works for Clari5 - A Perfios Company.

What is Nitin Mithal's role at Clari5 - A Perfios Company?

Nitin Mithal is listed as Director and Head Global Customer Delivery at Clari5 - A Perfios Company.

What is Nitin Mithal's email address?

AeroLeads has found 1 work email signal at @clari5.com for Nitin Mithal at Clari5 - A Perfios Company.

Where is Nitin Mithal based?

Nitin Mithal is based in Bengaluru, Karnataka, India while working with Clari5 - A Perfios Company.

What companies has Nitin Mithal worked for?

Nitin Mithal has worked for Clari5 - A Perfios Company, Customerxps, Novopay Solutions Private Limited, Infosys Limited, and Infosys Technologies Limited.

Who are Nitin Mithal's colleagues at Clari5 - A Perfios Company?

Nitin Mithal's colleagues at Clari5 - A Perfios Company include Manoj Kumar, Manjunadh M, Puja Sinha, Sheela Emiliana, and Mandeep R J.

How can I contact Nitin Mithal?

You can use AeroLeads to view verified contact signals for Nitin Mithal at Clari5 - A Perfios Company, including work email, phone, and LinkedIn data when available.

What schools did Nitin Mithal attend?

Nitin Mithal holds Bachelors Of Technology, Electrical Engineering from Gb Pant University Of Agriculture & Technology.

What skills is Nitin Mithal known for?

Nitin Mithal is listed with skills including Core Banking, Pre Sales, Business Analysis, Sdlc, Requirements Analysis, Business Process, Business Requirements, and Program Management.

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