Nitin Deshpande Email & Phone Number

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

Assisting hotel manager in smooth hotel operations. Acting hotel manager in the absence of the hotel manager.Address complex and challenging issues and communicate effectively with business partners at all levels to optimize risk management, productivity, and compliance.Continuously strives to provide superior work product and customer service.Express oneself in an open and honest manner.Demonstrate self-awareness and embrace feedback.Help as required with the gathering and provision of information to concerning regulators.Working to continually enhance the hotel's public image.Comply with audit requirements and take a lead role in audit processes.Help with the review of applicable CPA audit findings, evaluation of the business’s corrective action plans to deal with those issues and monitor progress made in dealing with the issuesCoordinating schedules for hotel services.Roster staff to maximum effectiveness.Ensuring financial profitability of the business including purchasing.Manage performance reviews and staff development.Take responsibility for WHS, hazard management and the safety of guests, staff and contractors.Contributing in reporting and the production of the annual business plan, ensuring a commercial approach is applied to all the hotel's business and a keen understanding of the local market is maintained.

Adelaide, South Australia, Australia

Manage, plan and control the night audit process to ensure a standard of service and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.Ensure the smooth running of the hotel at nights by making sure the tasks assigned are performed to optimum level.Deliver excellent customer service.Recruit staff when required in liaison with the Hotel Manager.Provide an efficient and courteous information service for guests, knowledge of all company promotions and hotel pricing, to provide information to guests as required.Oversee/alter reservations for theater, trip/tour, restaurants, car hire, flights etc. for guests.Serve food and beverage to resident guests at night if so requested by management, observing correct service and cash/charge procedures.Adherence to Company policies and procedures and licensing laws.Cover switchboard if requested by management and ensure telephones are answered in a speedy and professional manner with an appropriate greeting.Ensure the banqueting rooms are set and fully serviced for the next day’s business and ensure all meeting rooms are cleaned and vacuumed nightly.Oversee the general upkeep of public areas, i.e. toilets, main foyer and porch and all lighting levels for same.Liaise with all other departments on the special requirements of large groups or individuals and follow through, e.g. morning paper delivery, placing gifts in rooms, group departure times etc.Actively participate in any training and personnel exercises and remain current in all updates with regards to new procedures designed to improve standards and performance levels.Deal with guest complaints in a friendly and efficient manner ensuring guest satisfaction at all times.Upkeep of the equal opportunities policy to ensure that there is a neutral working environment.Work in accordance with standard procedures within each department.

Adelaide, South Australia, Australia

Check in guests, answer phones and take reservations.Respond to guest complaints, requests and emergencies.Process invoices, post checks to vendors and distribute employee checks.Reconcile accounts.Balance the cash drawer and log receipts.Investigate and resolve out-of-balance accounts.Keep accurate financial records and ledgers.Help prepare for forecasts and audits.

Pune, Maharashtra, India

Manages a high volume of inbound calls in a timely manner.Provides exceptional service to members, providers, group administrators and attorneys who are providing information on, or seeking information about subrogation files.Identifies, reviews, sets up or closes health insurance subrogation claims via phone, fax, email or mail. For open cases, collects, records and verifies member information, pertinent accident details, attorney information and third party liability information. Records detailed and accurate file notes obtained from calls or written correspondence.Demonstrate empathy, exceptional written and verbal communication skills, and the ability to properly tailor assistance to a consumer's level of experience and knowledge.Show initiative and resourcefulness in solving problems and meeting customer needsTake ownership and resolve issues with care and concern.Act as an advocate for consumers by providing support and guidance of their anticipated needs, personal options and decisions.Educates members about the company, available resources and their responsibilities.Complies with HIPAA regulations as well as Anthem’s HIPAA and Compliance and Information Security policies and procedures, including required training and incident reporting.Complies with all State and Federal TCPA regulations, included required training.Maintains department productivity and quality standards.Provides feedback to management on trends or developments.Follows client specific procedures and guidelines.Performs related duties as assigned my manager.Work with members of staff on identifying process improvements.Communicates and collaborates with team members to ensure the appropriate and timely handling of files in other states.Develop relationships with other business units and service partners whose assistance, cooperation and support may be needed.

Master'S Degree, Hospitality Administration/Management

Bachelor Of Science - Bs, Hotel/Motel Administration/Management