Nitin Pai

Nitin Pai Email and Phone Number

Helping clients deliver outstanding Customer Experiences with technology @ Condado Group
Nitin Pai's Location
Kansas City, Missouri, United States, United States
Nitin Pai's Contact Details

Nitin Pai phone numbers

About Nitin Pai

I am an experienced operations executive with a results-oriented mindset. I have leadership experience in Fortune 50 companies, private equity owned enterprises and technology start-ups. My passion is to grow businesses or turn around the operations of businesses by improving processes and coaching managers. I have a get-it-done attitude and am not afraid to get my hands dirty while also keeping the business focused on its strategic goals. I am certified as a Salesforce Administrator and a Salesforce Sales Consultant. Here are a few areas where I can add value to an organization:Leadership of customer support and operations functions for Software as a Service (SaaS) companies. Development and management of technology startups; Strategic Planning and Operational Execution; Management of Salesforce.com teams and platforms; Call Center Operations; Systems management, transformation and merging of systems; leadership of large scale teams.

Nitin Pai's Current Company Details
Condado Group

Condado Group

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Helping clients deliver outstanding Customer Experiences with technology
Nitin Pai Work Experience Details
  • Condado Group
    Chief Executive Officer
    Condado Group Jun 2021 - Present
    Kansas City, Mo, Us
    I help the Condado Group deliver software solutions designed to make our customers successful in their businesses. Condado Group designs, develops, and maintains software solutions (customized or packaged) to optimize interactions between providers and consumers of products and solutions. Our solutions consultants are experts in:- Identifying business needs- Designing the most effective solutions to meet business needs- Managing a team of onshore and offshore developers to deliver the vision- Executing plans to support the delivered solution- Ensuring our customers' business success
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  • Condado Group
    Chief Operating Officer
    Condado Group Jun 2015 - Jun 2021
    Kansas City, Mo, Us
    I help the Condado Group deliver software solutions designed to make our customers successful in their businesses. Condado Group designs, develops, and maintains software solutions (customized or packaged) to optimize interactions between providers and consumers of products and solutions. Our solutions consultants are experts in:- Identifying business needs- Designing the most effective solutions to meet business needs- Managing a team of onshore and offshore developers to deliver the vision- Executing plans to support the delivered solution- Ensuring our customers' business success
    View
  • Mediavault Plus
    Consultant
    Mediavault Plus Jun 2016 - Present
    Kansas City, Missouri, Us
    As a consultant to MediaVault Plus, I identify the optimum solution for storage, archiving and retrieval of media generated by a call center to record customer interactions.
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  • Ascend Learning
    Vp Operations
    Ascend Learning Nov 2012 - Sep 2014
    Burlington, Ma, Us
    Senior operations executive at healthcare education company with responsibilities for implementation, billing, and customer support. - Managed team of 60+ customer support professionals to accurately invoice and support over $100MM in revenue.- Led re-engineering of all customer facing and marketing processes for a software-as-a-service (SaaS) company to drive process efficiencies and increased customer satisfaction. - Increased contribution margin at an acquired software company by 30% through process automation and operational improvements while maintaining employee morale and customer satisfaction scores.
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  • Smartreceipt
    Vp, Operations
    Smartreceipt Jul 2006 - Nov 2012
    Santa Barbara, Ca, Us
    - Develop operational strategies and manage nationwide expansion of nutritional marketing software targeted at quick service and fast casual restaurants. - Grow market presence and develop team to support large accounts
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  • T-Asset Usa Incorporated
    Chief Marketing Officer
    T-Asset Usa Incorporated Feb 2005 - Jun 2006
    Responsible for business development, marketing and product development for network security software
  • Sprint
    Director, Operations
    Sprint Nov 2003 - Dec 2004
    Overland Park, Kansas, Us
    Led combination of support resources from three disparate divisions into one cohesive unit. Managed call center operations, workforce management resources and helpdesk support teams supporting over 5000 sales and customer service personnel.
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  • Sprint
    Director, Ebusiness
    Sprint Aug 2002 - Oct 2003
    Overland Park, Kansas, Us
    View
  • Sprint
    Group Manager
    Sprint Jul 1999 - Jul 2002
    Overland Park, Kansas, Us
    Served as the Group Manager for various functions including:- Long distance service product management- Customer Support functions- Software Quality Assurance group for wireless division
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  • Association Of Central Oklahoma Governments
    Transportation Planner
    Association Of Central Oklahoma Governments May 1993 - Jul 1997
    Served as the Transportation planner for the Central Oklahoma region, creating long range transportation plans; Served as a liaison between the Federal Highway Administration, Oklahoma Department of Transportation, and city officials.

Nitin Pai Skills

Management Strategic Planning Leadership Strategy Program Management Start Ups Product Management Business Development Strategic Partnerships Vendor Management Sales Team Building Project Management Marketing Process Improvement Entrepreneurship Product Development Executive Management Cross Functional Team Leadership Analysis New Business Development Human Resources Management Consulting Change Management Outsourcing Salesforce.com Microsoft Dynamics Crm Customer Relationship Management Technology Change Management Operations Management Crm Software As A Service Business Strategy Team Leadership Consulting

Nitin Pai Education Details

  • University Of Michigan
    University Of Michigan
    Finance
  • University Of Oklahoma
    University Of Oklahoma
    Transportation Planning
  • Jj College Of Architecture
    Jj College Of Architecture
    Bachelor Of Architecture (B.Arch.)

Frequently Asked Questions about Nitin Pai

What company does Nitin Pai work for?

Nitin Pai works for Condado Group

What is Nitin Pai's role at the current company?

Nitin Pai's current role is Helping clients deliver outstanding Customer Experiences with technology.

What is Nitin Pai's email address?

Nitin Pai's email address is np****@****ail.com

What is Nitin Pai's direct phone number?

Nitin Pai's direct phone number is (877) 970*****

What schools did Nitin Pai attend?

Nitin Pai attended University Of Michigan, University Of Oklahoma, Jj College Of Architecture.

What are some of Nitin Pai's interests?

Nitin Pai has interest in Djurskydd, Utbildning, International Business, Emerging Technologies, Cycling, Photography, Golf, Organizational Change.

What skills is Nitin Pai known for?

Nitin Pai has skills like Management, Strategic Planning, Leadership, Strategy, Program Management, Start Ups, Product Management, Business Development, Strategic Partnerships, Vendor Management, Sales, Team Building.

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