Nitin Puri Email & Phone Number

Edmonton, AB, CA

Edmonton, Alberta, Canada

Fairfield by Marriott Edmonton Airport

Richmond, British Columbia, Canada

• Directing and supervising a proficient team of front office personnel encompassing Front Desk, Night Audit, Switchboard, Bell Desk, and Airport Attendants within a 390-room hotel setting.
• Assisting HOD with recruitment, training, purchase orders, revenue and budget management, and conflict resolution among team members. Collaborated with other departments to develop strategies for ensuring smooth.

Abbotsford, British Columbia, Canada

• Provided vital support to Sales Manager bymanaging email inquiries and promptly followingup on room rate quotations.
• Managed group blocks and room inventory efficiently using Maestro and Opera Cloud systems. Prepared detailed contracts to ensure availability and smooth hotel operations.

Kitchener, Canada Area

• Conducting night audit procedures for hotel with 201 guest rooms, banquet space, in-house restaurant, and active fitness club.
• Handling and assisting guests while completing overnight hotel procedures on Opera & Micros.

Kitchener-Waterloo

• Enhanced guest satisfaction by addressing concerns and providing prompt resolutions.
• Efficiently managed guest check-ins and check-outs, addressing inquiries and resolving issues promptly and courteously.

Kitchener, Canada Area

Completed Global Business & Global Hospitality Post Grad Diploma.

Kitchener, Canada Area

Jaipur Area, India

Gained Experience in 3 Departments of the Hotel-1.Food&Beverage Service(Bar&IN-Room Dinning)2.Housekeeping Department3.Front office

Post Graduate Diploma, Hospitality Administration/Management

1.The Program focuses on Financial, Human resource and Sustainable hospitality operations. 2.It also provides deep and strong.

Bachelor'S Degree, Hospitaliy And Hotel Administration, 71%

1.The course provided an overall introduction of Hospitality industry. 2.The Course focused on learning four key areas of a hotel.