Nitin Thomas Email & Phone Number

Edmonton, AB, CA

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Key Responsibilities: Overseeing operations at Trading Enterprises After-sales division of Rashidiya, Dubai.  Directly managing 63 employees and budget of AED 2.80M / month.  Responsible for branch budget and targets - Net sales, Gross Margin and Profit. Ensuring high standards of Health, Safety, Security & Environment. Planning & forecasting.

Sharjah

Key Responsibilities:  Overseeing operations of Sharjah After-sales division. Directly managing 28 employees and budget of AED 1.10M / month.  Ensuring proper service techniques are used to increase revenue. Assisting team members mitigate and resolve issues.  Monitoring, Motivating and training all the staff members to give their optimum output.

Ras AL Khaimah, United Arab Emirates

Key Responsibilities: Overseeing operations of Ras-Al Khaimah After-sales division. Directly manage 14 employees and budget of AED 480K each month.  Visiting direct client’s / Fleet companies / Insurance Co.’s pitching for new accounts and ensured regular flow of vehicles by which the departments’ targets were met.

Sharjah, United Arab Emirates

Key Responsibilities:  Overseeing the day to day operations of Sharjah After-sales division. Oversee that the branch budgeted targets are achieved on Net sales, Gross Margin and net profit.  Planning & forecasting monthly sales targets / revenue generation plan and preparing reports for the senior management and implementing corrective actions as.

Dubai, United Arab Emirates

Key Responsibilities. Receiving in coming vehicles for routine maintenance and repairs. Handling service and maintenance related enquiries over the phone. Made every effort to up sale additional accessories on CJD vehicles. Took initiative to resolve customer’s complaints to ensure higher FRFT percentage and enhance customer satisfaction. Regular.

Dubai

Key Responsibilities. Ensure the vehicles are tested for the completion of the jobs properly and the customer queries have been attended. Ensured all the vehicles are cleaned before it is being delivered to customer. Assist Service Advisors during rush hour and doubling as a Service Advisor. Advice and up sale any additional work observed during the.

Dubai, United Arab Emirates

Key Responsibilities. Ensure the vehicles given to me by the supervisor are properly taken care off and repaired within the stipulated time given. Diagnose and troubles shoot various customer complaints on the vehicle. Update Supervisor or Service Advisor of any additional job found during the service. Ensured all the vehicles are put for washing after.

Vadodara, Gujarat, India

Key Responsibilities. Allocation of proper distribution of work to the technicians to ensure highest productivity and efficiency of the technicians. Doing a final quality inspection of the vehicle completed to enhance customer satisfaction. Doing up sale by taking on additional work approval for repairs found during the routine maintenance. Update.