Nitin U. Email & Phone Number

Pune, MH, IN

India

Windows LinuxVMwarePatching Windows LinuxAnsible SCCMMonitoringSystem & Server AdministrationBackup & RestoreTeam ManagementVendor ManagementDisaster Recovery

Pune

• Contributing as Technical/Escalation Lead for Global Symantec Labs, Pune Team
• Efficiently managing local/remote location lab hosted in Pune, Bangalore, US-Springfield, MTV, RDG-UK, Sydney
• Looking after the NGSDC Production/Non-Production virtual environment
• Creating VMs, adding/increasing resources utilization, snapshots, and providing on-call support during weekends
• Managing evidence server and data storm servers; evidence server is used to take all case related backups; data storm server is used for Software repository hosted at local and remote location; restored backup when.
• Generated the best possible quotes for purchasing hardware and accessories for Data Centre and supervised data centre hardware inventory

• Acted as a Team Lead for IT Support Dept. and managed daily operations including vendor management, assigning task to team members and planning, designing, implementing & maintaining all ISO audits documents
• Installed and configured OTRS (Open-Source Ticket Request System), an open-source Service-Desk application for the various Departments like IT Support, HR, Accounts and Travel-Desk
• Installed & maintained Servers, Desktops and Laptops (OS & Software)
• Installed & configured SAMBA, NFS, ftp, and OpenLdap
• Troubleshot network issues (LAN, WAN), hardware issues, OS issues as well as software issues and rendered online support for client site employees
• Installed and maintained Linux Server in production such as OTRS (Open Source Trouble Ticket System), Nagios (Monitoring Server) and Sugar CRM (Open-source CRM Software)Significant Accomplishments