project management, call center operations, people management.

IDS LEGAL: A PIONEER IN LEGAL PROCESS OUTSOURCING TO INDIA1999 marked the beginning of the LPO industry and IDS Legal has been there from the start—leading the way.One of only a handful of original legal process outsourcing companies, IDS Legal has consistently enabled the world’s finest corporations and law firms to save time and resources by efficiently outsourcing legal processes.From the US to Europe to the foothills of the Indian Himalayas, the IDS family is comprised of over 1,400 global employees; over 400 in the LPO division alone, all dedicated to Legal Services, ESI Processing, Paper Coding and IP Support.In addition to 60+ full time attorneys we present clients with a highly educated, domestically-trained legal support team (including certified ESI processors, attorney reviewers, project managers and litigation analysts), state-of-the-art infrastructure, strict adherence to Six Sigma processes and dual ISO certifications.As a pioneering legal BPO, IDS Legal employs a seamless global delivery network as well as extensive domain expertise to enable our clients to achieve rapid and sustainable cost savings while facilitating improvements in efficiency and minimizations of risk. IDS Legal currently employs working in successful partnership with some of the largest accounting firms and corporations worldwide.

Zscaler is transforming enterprise security with the world’s largest Security Cloud built from the ground up to safely enable users doing business beyond the corporate network. Zscaler’s Security Cloud processes over 10 billion transactions a day with near-zero latency to instantly secure over 10 million users in 180 countries, with no hardware or software required. More than 4000 global enterprises are using Zscaler today to simplify their IT operations, consolidate point security products, and securely enable their business for mobility, cloud and social media.

Audit CallsReporting to the Client and to the higher management.Initiation for any new project in the pipeline.Tracking call results and conduct trend analysis based on results of monitors and improve quality and training needs.Providing instant feedback on performance concerns, disconnected calls and auto fail calls.Contact Bridge Inc. is an offshore campus of Canadian based company Contact Bridge. We lead in Call Center Solutions, IT Development and VBO Services.Contact Bridge Inc. was founded in August 2003 with aim of providing the qualitative services with the commitment of customer relationship management services. We are committed to provide technical excellence, value-added services, while building long term strategic relationships.We offer comprehensive services for providing efficient and flexible applications. Our approach will make you feel the change and effective implementation of solutions, thus making you enjoy the good business outcomes with good results and profits.