Nitish Bugalia Email & Phone Number

Jaipur, Rajasthan, IN

Jaipur, Rajasthan, IN

Mclean, VA, US

• Product manager in Acquisitions Modernization Program (AMP) – an initiative to disrupt and completely reinvent decades old application processing system generating >$2B in revenue/year
• Create Product vision & roadmap to outline scope, goals and iterative deliverables in line with company’s mission, that are shared with senior executives across lines of businesses
• Use data to identify learnings from MVP/Pilot to apply to future iterations; Analyze trade-offs between customer experience vs. cost vs. effort to design optimal go-to-market strategy
• Conduct demos/roadshows to socialize product vision with key stakeholders across segments leading to increased adoption for the platform
• Drive horizontal use-case delivery working with peers in Tech, Operations, Legal, Fraud, Agent Servicing
• Partner with cross-functional agile teams across geographies for product development and delivery

Mclean, VA, US

• US Card - Product Upgrades
• Largest customer management programs, upgrading customers from legacy to flagship Quicksilver, Venture and Spark brands
• Led two tech teams to modernize Product Upgrade execution infrastructure fully to AWS, enabling real-time decisioning
• First teams in Capital One to fully onboard a Product on AWS cloud
• Work with Stakeholders to define agenda and deliver on the vision
• Joined in the later stages of the Product Lifecycle i.e. Post MVP to enterprise scaling

Mclean, VA, US

• Designed and delivered targeted marketing campaigns in cross-functional SCRUM teams e.g. EMV card reissue, Balance transfer strategies, that generated $20MM in revenue and reduced fraud losses
• Analyzed data to create optimal customer management marketing strategies for Uber partnerships, these marketing campaign led to 500K new credit card accounts booked
• Delivered weekly lectures on cloud computing in analyst guilds, leading 15+ Analysts to get AWS Certified
• Hired and managed a team of 5+ Data Analysts to create marketing campaigns for Uber partnership
• Created automated ETL pipelines using Teradata, R and Python for daily batch loads

Indianapolis, Indiana, US

• Levemntum was just getting its feet wet in its strategic partnership with GoodData, and I worked at Levementum creating plug and play GoodData based dashboards and ETL jobs, which connected to SugarCRM via REST API..
• Created data warehouse schemas, reports and dashboard by identifying KPIs for SugarCRM Sales solution
• Pioneered SugarCRM - GoodData connector using REST APIs in CloudConnect to overhaul ETL pipeline
• Helped Levementum sales team to prepare client pitch for GoodData based BI solution suite

Tucson, Arizona, US

• Assisting in grading assignments and exams for MIS - 411/511 (Social and Ethical Issues of Internet)
• Performed class profile analytics and structured class discussions
• Strategized new communication method to promote class participation through mobile and online tools

New Delhi, Delhi, IN

• Analyzed student data and segmented them into different groups for optimal learning, based on their skillset
• Instructed 200+ aspirants in 150 + lectures on Quantitative Ability section for GRE, GMAT and SAT
• Delivered 15+ lectures for aptitude and personality development at 4 engineering colleges

Bangalore, Karnataka, IN

• Client: AG Insurance, Pune, India (Oct’10 - Jul’11)
• Acting team lead of 5; monitored team progress statistically; logged 200+ critical/major defects
• Performed Sanity/Functional/Regression/Integration/Database testing; supported UATClient: Swiss Re (2nd largest Re-insurance firm in the world), Bangalore, India (Jun’10 - Oct’10)
• Used HP Quality Center (QC) for Requirement analysis, Integration testing and test plan creation
• Logged 35+ critical defects; recommended code changes for defect resolutionFinal Project (Mainframes), Trainee, DBA Role, Mysore, India (Jan’10 - Jun’10)
• Designed and created DB-2 database for Hospital System; managed permissions; integrated all CICS modulesKEY ACCOMPLISHMENT: 4.82/5.0 CGPA during whole training (95th percentile approximately)

Master Of Science (Ms), Management Information System

Bachelor, Engineering; Electronics & Communication Engineering