Nittu Kumar Email & Phone Number

India

Dwarka, Delhi, India

Delhi, India

As a care manager for Delhi department . I was taking care of All the customer quires , message , calls , emails , application raised tickets , basically care 24 home-health care is a trusted provider to those who suffer from any injury or disability and unable to do anything by there own . There product is providing man or women medical staff at customer home to help them in every way ( by feeding , by cleaning , by exercising , by physical help ) also they are providing ICU and non - ICU… Show more As a care manager for Delhi department . I was taking care of All the customer quires , message , calls , emails , application raised tickets , basically care 24 home-health care is a trusted provider to those who suffer from any injury or disability and unable to do anything by there own . There product is providing man or women medical staff at customer home to help them in every way ( by feeding , by cleaning , by exercising , by physical help ) also they are providing ICU and non - ICU nurses at home service for take care of critical or non critical patients. customer can directly connect with me anytime in working shift and after shift also but its health care based so I delicately responded every time when customer wants to reach me because its about a Life not any tool that we are repairing or sealing online . By there request and payment cycle I need to connect in Allocation team , sales team , chat team , caregiver team, Accounts team , to make the things right on track where booking can be live or ongoing for more number of days as per the Requirement of patient conditions. Show less

India

Delhi, India

I was working as a care manager and the single point of communication is me as a relationship manager to customer.My job is to take care of all the booking thats are existing and also need to check the daily data of completed visits of nurse and attendant . If as per customer he wants to change something with the booking or else having some issue with the payment so i will escalate that immediately and get it done by the respective team just like ( allocation team ) ( Booking maker)… Show more I was working as a care manager and the single point of communication is me as a relationship manager to customer.My job is to take care of all the booking thats are existing and also need to check the daily data of completed visits of nurse and attendant . If as per customer he wants to change something with the booking or else having some issue with the payment so i will escalate that immediately and get it done by the respective team just like ( allocation team ) ( Booking maker) (business development) ( fiance team)operations and with delhi head . I should be the responsible for the taking the right choice at the moment that shows the satisfaction of customer and sustainability of the booking so patient can be happy with our service and get well soon.In this we need to agree the customer for taking the different booking as per the condition of patient and company rules Show less