Nitya Jaiswal Email & Phone Number

Berkeley, Ca, Us

Tempe, Az, Us

Advanced Big Data Analytics

Bonn, North Rhine-Westphalia, De

During my tenure, I had the opportunity to contribute significantly to various areas of operations at DGF Americas. I utilized my analytical skills to transform, extrapolate, and create over 30 visually impactful visualizations and reports by analyzing charges generated within the Global Services Desk. These reports provided valuable insights into the financial aspects of our services. Additionally, I developed and maintained 25+ reports that tracked monthly charges spent on DGF Americas Ocean and Air freight services, enabling efficient cost management. One of my notable achievements was the development of a Ticket Analysis System, which involved creating root cause reports to address breakdowns in different IT tickets. By successfully revealing key insights, these reports contributed to a 15% reduction in escalations. Furthermore, I automated workflows to alert application owners about unauthorized entities attempting to access internal data. This initiative significantly improved data security, reducing the risk of data breaches by 12% based on internal metrics. In an effort to promote sustainability and efficiency, I developed a web-based application using Appenate under Paperless operations. This application streamlined the process of delivering packages by reducing the reliance on paper, resulting in a 20% reduction in the paper trail involved. Taking on a leadership role, I took ownership of requirements gathering, implementation, and presentation of developed features to stakeholders and business users. This included leading the report development efforts independently. Moreover, I collaborated closely with Warehouses, FTZ, Sales, and Station Managers to update and maintain the DGF sites matrix and SOPs, ensuring accurate and up-to-date information for smooth operations. Throughout these experiences, I demonstrated my strong work ethic, attention to detail, and ability to effectively collaborate with diverse teams to achieve organizational goals.

Tempe, Az, Us

Working at ASU's University Technology Office - Responsibilities include maintaining ticket queue, troubleshooting and coordinating with customers and local Deskside IT units in resolving complicated and advanced technical issues for a wide variety of products and services on Mac, Windows, and Mobile environments.

Tempe, Az, Us

Bangalore, Karnataka, In

Throughout my work experience, I have gained valuable expertise in data analysis, reporting, and automation using various tools and methodologies. By representing flows, trends, and success ratios on Azure Dashboard using Power BI, I leveraged code testing performed by Azure DevOps CI/CD pipelines. This initiative resulted in the elimination of 70% of manual reporting time, allowing for more efficient data analysis and reporting processes. I utilized MySQL queries to extract data from the Splunk database, enabling the setting of various alerts. By representing this data on Splunk dashboards in the form of graphs, I enhanced the understanding of trends and facilitated proactive actions based on real-time insights.In collaboration with the team, I played a significant role in creating key performance indicators (KPIs) and generating over 60 ad hoc reports on Power BI using the client's product sales data. These reports provided valuable insights into sales performance and supported data-driven decision-making processes. To ensure smooth project management and development, I applied agile methodologies in planning milestones, managing backlogs, and tracking project progress status. This approach allowed for efficient code testing and visualization of bugs and defects, enabling prompt resolution and delivery of high-quality software. In an effort to automate and streamline processes, I integrated Jenkins and Azure DevOps to set up jobs for automating Azure cloud activities and taking backups. This integration significantly reduced human error by 15% and accelerated production processes, ensuring robust and reliable operations. Throughout these experiences, I demonstrated my proficiency in data analysis, reporting, automation, and project management. I consistently strive for excellence, leveraging the power of various tools and methodologies to deliver impactful results and drive continuous improvement within the organization.

In

Worked as a web developer at the Delhi Metro Rail Corporation in India during my college internship. Created a web based application that facilitated DMRC security team in identifying unattended vehicles and provided necessary information regarding vehicle theft caseswhere. My focused part was on front end development using HTML5, CSS, Bootstrap, and PHP.

Android Training

Master'S Degree, Information Technology

Bachelor Of Technology - Btech, Computer Science