• Led meticulous documentation verification processes with T-Mobile, Samsung, and Apple, ensuring strict compliance with brand-specific guidelines for streamlined insurance claim procedures• Established and managed precise project timelines, ensuring consistent and timely project deliveries.• Overcame challenges related to paperwork adherence, demonstrating adaptability, and ensuring unwavering commitment to Apple's rigorous IRP standards• Optimized supply chain operations through the implementation of cost-effective strategies, resulting in efficient resource allocation and inventory management• Proactively identified and mitigated potential risks, safeguarding uninterrupted inventory workflows, and ensuring operational excellence• Championed a customer-centric approach, fostering positive feedback and driving increased customer retention• Collaborated seamlessly with cross-functional teams, contributing to the continuous enhancement of processes and substantial organizational growth

- Facilitated effective collaboration with internal and external stakeholders for successful project outcomes.- Led market expansion initiatives, achieving a 35% surge in solar PV EPC contracts.- Implemented advanced data analytics for improved decision-making and workflow.- Collaborated with utility company for grid interconnection.- Utilized PVsyst for site feasibility analysis and reporting.- Streamlined team governance and billing processes using SAP SD.- Ensured compliance and meticulous attention to detail within budgetary constraints.

- Actively participated in incident management processes, learning to log, categorize, and contribute to the resolution of service incidents under the guidance of senior team members.- Assisted in fulfilling service requests, acquiring valuable hands-on experience in gathering requirements, configuring ServiceNow workflows, and delivering requested services to end-users.- Gained foundational knowledge in system administration tasks, including user management, access control, and system configurations, while ensuring data integrity and system stability.- Supported the maintenance and growth of the organization's knowledge base within the ServiceNow platform, actively learning and documenting known errors, troubleshooting guides, and best practices to enhance incident resolution time.

- Conducted primary and secondary market research, developed solutions for solar accessories.- Analyzed supply chain, presented actionable insights.- Collaborated on new in-house product development(MC4 Connectors), tracked performance.- Presented project status, demonstrated communication skills.- Gained product development experience- Improved customer satisfaction through problem-solving.

- Analyzed B2B supply chain and workforce management, gaining valuable insights and enhancing SAP SCM and SAP HCM modules.- Shadowed professionals, learning sales strategies for industrial chemicals and raw materials. - Developed critical thinking and problem-solving skills, integrating complex business environments with SAP.