Nitya Prakhar
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Nitya Prakhar Email & Phone Number

Founder and CEO at BotWot and NiVa || Moving Faster than the speed of doubt at Botwot
Location: Gurugram, Haryana, India 17 work roles 3 schools
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Current company
Role
Founder and CEO at BotWot and NiVa || Moving Faster than the speed of doubt
Location
Gurugram, Haryana, India

Who is Nitya Prakhar? Overview

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Quick answer

Nitya Prakhar is listed as Founder and CEO at BotWot and NiVa || Moving Faster than the speed of doubt at Botwot, based in Gurugram, Haryana, India. AeroLeads shows a matched LinkedIn profile for Nitya Prakhar.

Nitya Prakhar previously worked as Founder and CEO at Botwot and Panel Expert at Infollion Research Services. Nitya Prakhar holds Dropped, Artificial Intelligence from Indian Institute Of Technology, Madras.

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Botwot

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Profile bio

About Nitya Prakhar

With years of experience in diverse roles at Fortune 100 companies, I have made meaningful contributions in areas such as people management , support, sales and business development, travel services, software implementation, retention, and credit analysis. Throughout my career, I have focused on delivering impactful solutions and fostering positive outcomes across these domains.Beyond my corporate experience, I have founded NiVa and BotWotMy journey has been marked by several recognitions for service excellence and customer loyalty. These accolades underscore my skills in problem-solving, strategic thinking, and driving business success. Through navigating complex business landscapes and understanding various industries, I have developed a reputation for innovative thinking and strategic vision.I am passionate about continuous learning and embracing new challenges, whether in a corporate setting or entrepreneurial endeavor. My leadership style emphasizes collaboration, growth, and collective success, creating environments where teams can thrive.I am also the author of the book Being Who?, which explores themes of identity and personal growth. This work reflects my dedication to understanding and fostering human potential.As I look towards new opportunities, I bring a wealth of experience and a dedication to fostering innovation and sustainable growth. I am eager to contribute to dynamic organizations that value strategic thinking and collaborative success. Together, we can explore new possibilities and drive meaningful progress while continuing to build NiVa and Botwot

Current workplace

Nitya Prakhar's current company

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Botwot
Botwot
Founder and CEO at BotWot and NiVa || Moving Faster than the speed of doubt
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17 roles

Nitya Prakhar work experience

A career timeline built from the work history available for this profile.

Founder And Ceo

Current

Gurugram, Haryana, India

Building the easiest chatbot builder on the internet

May 2024 - Present

Director

Current
Purpleant Technologies Llc

Dubai, United Arab Emirates

Jul 2024 - Present

Consultant

Current
Glg

Gurugram, Haryana, India

May 2024 - Present

Founder And Ceo

Current

India

Niva is a revolutionary fintech startup, set to disrupt the payments ecosystem with its innovative approach. Leveraging cutting-edge technology, Niva aims to redefine the way transactions are conducted, providing seamless, secure, and efficient payment solutions. With a focus on user-centric design and financial inclusivity, Niva is poised to transform the landscape of digital payments, offering a forward-thinking alternative for individuals and businesses alike.

Feb 2024 - Present

People Leader

Gurugram, Haryana, India

As the Consumer Credit Card Retention Leader at American Express, I played a pivotal role in driving customer loyalty and reducing churn. My key responsibilities included:Team Leadership and Motivation:Inspiring and guiding my team of retention specialists to consistently exceed retention goals.Fostering a collaborative and high-performing work environment that empowers my team to thrive.Providing ongoing coaching, training, and development opportunities to enhance their skills and performance.Retention Strategy Development and Execution:Crafting innovative, data-driven strategies to improve customer retention rates and minimize churn.Implementing comprehensive retention campaigns and initiatives that address the diverse needs and preferences of our customer base.Continuously monitoring and analyzing retention metrics to identify areas for improvement and optimization.Cross-Functional Collaboration:Collaborating seamlessly with cross-functional teams, such as marketing, product, and customer service, to develop and execute holistic retention solutions.Leveraging the expertise and insights from these teams to ensure a cohesive and customer-centric approach to retention.Effectively communicating retention strategies and progress to key stakeholders to secure buy-in and support.Continuous Improvement and Innovation:Staying abreast of industry trends, best practices, and emerging technologies in consumer credit card retention.Implementing a culture of continuous improvement, encouraging my team to explore and test new retention approaches.Spearheading the development and implementation of innovative retention strategies that set American Express apart in the industry.As the Consumer Credit Card Retention Leader, my strategic vision, data-driven decision-making, and exceptional leadership skills are instrumental in driving customer loyalty, reducing churn, and contributing to the overall success of American Express.

Sep 2022 - Feb 2024

Customer Service Lead

Gurugram, Haryana, India

Jan 2021 - Mar 2022

Various Roles

Gurgaon, India

Identify and resolve queries of American Express' US based card members about their account ,card features and benefits, anticipate any future usage along with driving revenue with value generation for products and services depending on the card members needs .

Apr 2019 - Mar 2022

Credit Collections Specialist

Gurugram, Haryana, India

Various Roles within Credit Operations, responsible to collect High Value card accounts.

Mar 2020 - Apr 2021

Co-Founder

Gurugram, Haryana, India

The Next Level was a concept cloud kitchen operating from Gurgaon. Exited it in March 2022

Sep 2020 - Mar 2022

Co-Founder

Whitelake Infotech

New Delhi, Delhi, India

May 2017 - Mar 2018

Global Escalations - One Drive

Gurgaon, India

Nov 2015 - Jan 2017

In Absentia

Personal Pursuits

Exploring and Travelling throughout

Feb 2014 - Oct 2015

Technical Support Specialist

Delhi, India

Apr 2013 - Jan 2014
3 education records

Nitya Prakhar education

Entrepreneurial And Small Business Operations

FAQ

Frequently asked questions about Nitya Prakhar

Quick answers generated from the profile data available on this page.

What company does Nitya Prakhar work for?

Nitya Prakhar works for Botwot.

What is Nitya Prakhar's role at Botwot?

Nitya Prakhar is listed as Founder and CEO at BotWot and NiVa || Moving Faster than the speed of doubt at Botwot.

Where is Nitya Prakhar based?

Nitya Prakhar is based in Gurugram, Haryana, India while working with Botwot.

What companies has Nitya Prakhar worked for?

Nitya Prakhar has worked for Botwot, Infollion Research Services, Purpleant Technologies Llc, Glg, and Stealth Ai Startup.

How can I contact Nitya Prakhar?

You can use AeroLeads to view verified contact signals for Nitya Prakhar at Botwot, including work email, phone, and LinkedIn data when available.

What schools did Nitya Prakhar attend?

Nitya Prakhar holds Dropped, Artificial Intelligence from Indian Institute Of Technology, Madras.

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