Assistant Community Manager
CurrentAdminister payment collection for 304 housing units using Yardi, YardiOne Check Scanning, Walk In Payment System (WIPs), and RentCafe; reducing resident delinquencies by 3% within three months.Streamlined the application, renewal, tour, and transfer processes, ensuring timely and accurate lease administration.Spearheaded team efforts to achieve a 100% Prospect Engagement Score and contributed to a 10% increase in occupancy, achieving a 99.34% leased rate.Managed daily operations, improving staff engagement and operational consistency when Community Manager unavailable.Conducted efficient eviction activities, leveraging Nationwide Compliant to ensure adherence to regulations.Developed and launched an innovative marketing campaign, generating $274,000 in the last quarter towards earning Hawthorne’s “High Roller” status.