-Ownership of on-call responsibilities and actively monitoring systemperformance KPIs to identify areas for optimisation and efficiency gains.-Investigating platform issues using a variety of tools and technologies suchas DataDog, Jenkins, Argo, Postman API, AWS services for cloudinfrastructure, MongoDB, Auth0 and more.-Providing comprehensive solutions for optimising platform usage, includingAPI utilisation, performance tuning, and scalability enhancements.-Collaborating closely with cross-functional teams including development,product management, and DevOps to prioritise and address platformimprovement initiatives involves identifying short-term fixes and long-term.-Creating additional projects in collaboration with stakeholders to enhancesystem performance and establish intelligent organisational knowledgemanagement for the company.

Manages inventory of cyber and security devices worldwide pages.Customer service of large clients such as Radware, Nividia and Infinidat.Works with software like Excel, Oracle and logistics management software.Works with various suppliers from all over the world.

Professional system manager for 3 different teams and full support for the end users. Provided solutions and characterize the system for end users.Created tools for users to work efficiently with the system.